I called their local representative here. They admitted the message was not that clear.
The point is : They introduce a service subscription named ATS. You pay the amount for the period due and receive the latest software for free. Forget that support bullshit, there never was one, and possibly will never be. I sent them a few few emails in the beginning of my protel usage and it took them days - useless. When I have a question I want it answered immediately, so I pick up the phone and call a colleague. Time will tell whether this ATS is useable, there won't be anything significant till next summer or so, when the new version is expected. I guess the subscription pays when there is at least one update per year. But as long as this is not certain ... Rene * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * To post a message: mailto:[EMAIL PROTECTED] * * To leave this list visit: * http://www.techservinc.com/protelusers/leave.html * * Contact the list manager: * mailto:[EMAIL PROTECTED] * * Forum Guidelines Rules: * http://www.techservinc.com/protelusers/forumrules.html * * Browse or Search previous postings: * http://www.mail-archive.com/[email protected] * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
