Hi Gordon,

I have yet to set a desktop machine up with X, (looking for a new HDD and
machine lol, as protel has forced me to remain with win 2k on my current
machine) I will try over Christmas to give the ports in the cad area a run
:o)

Regards,

Kat.

____________________________________________________________________________
 /"\   ASCII Ribbon Campaign  |        K.A.Q. Electronics
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____________________________________________________________________________


----- Original Message -----
From: "Gordon Price" <[EMAIL PROTECTED]>
To: "'Protel EDA Forum'" <[EMAIL PROTECTED]>
Sent: Friday, December 07, 2001 1:48 AM
Subject: Re: [PEDA] Altium Total Support Brochure


> Kathy,
> You said the magic words "FREE BSD"! My eyes just opened up wide. I
> have 3 Free BSD servers up and running at home, and 2 at work. Do you use
> FREE BSD with any CAD packages for EE and if so which/what???
>
>
> Thanks,
> R. Gordon Price
> Director of Research Engineering
> Loronix Information Systems, Inc,
> Del Mar CA
> (858) 523-9424
>
> -----Original Message-----
> From: Kathy Quinlan [mailto:[EMAIL PROTECTED]]
> Sent: Wednesday, December 05, 2001 4:23 PM
> To: Protel EDA Forum
> Subject: Re: [PEDA] Altium Total Support Brochure
>
>
> Hi all,
>
> I have been thinking about the support issue, and we can fix it :o)
>
> All we need to do is download the demo, install it and phone when we get
the
> same problem as our legal copy, only good till they bring a new version
out
> that is above the one we are using. In a recent case I had, Protel 98 (My
> legal copy) worked fine, I ran the Protel 99SE demo and could not print,
so
> I phoned Protel here in Au. Ofcourse they are going to help, and free of
> charge too, THEY want to sell me an upgrade :o) (only reason I have not
> upgraded is I do not want another wintel version I want to move to FreeBSD
> ............./me mutters) No one will buy an upgrade if the demo is broken
> or does not work, no matter what the fault is. So Protel will still
provide
> FREE tech support on the latest release.
>
> BTW I think as an organization Protel have shot themselves in the foot.
They
> have missed a great way of making money and making the testing phase
shorter
> and easier. We are a fairly diverse range of EE's etc, I am sure most of
us
> would beta test the software in exchange for a reduced upgrade fee, so
they
> miss out on some money as we are getting a cheap version, but atleast they
> get to try and release a version with less bugs in it (although I
seriously
> think every new release has more bugs in it :o(
>
> Regards,
>
> Kat.
>
>
____________________________________________________________________________
>  /"\   ASCII Ribbon Campaign  |        K.A.Q. Electronics
>  \ / - NO HTML/RTF in e-mail | Software and Electronic Engineering
>  X  - NO Word docs in e-mail  |      Perth Western Australia
>  / \                                            |        Ph +61 419 923
731
>
____________________________________________________________________________
>
>
> ----- Original Message -----
> From: "Bagotronix Tech Support" <[EMAIL PROTECTED]>
> To: "Protel EDA Forum" <[EMAIL PROTECTED]>
> Sent: Thursday, December 06, 2001 4:51 AM
> Subject: Re: [PEDA] Altium Total Support Brochure
>
>
> > IMO:
> >
> > I think that free support should be maintained for old products forever,
> as
> > long as there is no cost associated with maintaining that free support.
> >
> > "No cost support" is possible.  It consists of downloadable service
packs
> > for the software, FAQs, bug lists, and workarounds, all on the company's
> > website.  I understand that they cannot offer free telephone or e-mail
> > support forever, but website support they can.
> >
> > Such a website doesn't even require maintenance, except to occasionally
> add
> > support for stuff that has just been discontinued.
> >
> > Best regards,
> > Ivan Baggett
> > Bagotronix Inc.
> > website:  www.bagotronix.com
> >
> >
> > ----- Original Message -----
> > From: "Brian Guralnick" <[EMAIL PROTECTED]>
> > To: "Protel EDA Forum" <[EMAIL PROTECTED]>
> > Sent: Wednesday, December 05, 2001 3:13 PM
> > Subject: [PEDA] Altium Total Support Brochure
> >
> >
> > >     Just received the Altium Total Support, get 12 months ATS
membership
> > for free
> > > brochure.  It is funny that other than phoning or web emailing for
help,
> > they don't
> > > exactly define the extent of what total support is.
> > >     Usually when I purchase any software, or hardware, from any other
> > vendor, I can
> > > get support for free almost indefinitely without having to renew some
> sort
> > of
> > > membership.
> > >     Is Altium saying, that after a year, if I don't renew the
> > subscription, & I get
> > > stuck with an issue with Protel, they will not answer my calls?
> > > ____________
> > > Brian Guralnick
> > >
> > >

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