Hi,

> However on some computers the request is never even sent, and we can't
> figure out why.

Have you eliminated things like what brand of browser they're using,
etc.?

Walter's point about the URL well-taken, and I see that you've already
fixed it for the bit he mentioned.  That's a good idea, because if I
go to http://tonerize.com instead of http://www.tonerize.com, then an
Ajax request to http://www.tonerize.com won't work because
tonerize.com and www.tonerize.com are not the same thing.  So if some
of your users were going to http://tonerize.com (I checked and you're
not redirecting them over to the www version), that might explain why
the calls were failing.  (You'd already updated it before I tried, so
I don't know that that's really what was happening.)

You're still using the complete URL in lots of places (various
includes, your call to initAutocompleter, etc.).  If you make
*everything* relative, things should go a bit more smoothly for you...

HTH,
--
T.J. Crowder
tj / crowder software / com
Independent Software Engineer, consulting services available


On Apr 7, 6:27 pm, Walter Lee Davis <[email protected]> wrote:
> Is there a reason why you are using complete URLs in your call?
>
> var categoriesInitUrl = 'http://www.tonerize.com/catalog/picker/categories/'
> ;
>
> You might get better mileage by making these relative URLs.
>
> var categoriesInitUrl = '/catalog/picker/categories/';
>
> Walter
>
> On Apr 7, 2009, at 10:52 AM, Yaron wrote:
>
> > Does anyone have any idea why we're having a problem here? It's not
> > like the request is sent and nothing is sent back. The request is not
> > even made when it doesn't work.
>
>
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