Well my ILok is inserted, I logged in to ILok.com. I am sure I was
informed that there was a new ILok that needed adding so I clicked the
add button. But now when I go on to ILok.com I get told that there are
no ILOks found, meaning that there are no ILoks inserted into the
computer, even though my Ilok is definitely in and I can see a light
emanating from it.

I am not sure if I have installed the ILok software correctly since
the last time I tried to install it, I was told I had to go into some
mode that only ran Safari. When my computer restarted I was presented
with a screen that I couldn't access.

I don't understand how you've all managed to get this thing installed.
Any ideas?
Thanks.


On 29/02/2012, David Eagle <[email protected]> wrote:
> Thanks Chuck and Nick, I'll gmake sure the ILok is detected and
> licences are displaying tonight. I have the information needed to
> register but currently I just can't seem to authorise.
>
> I'll let you know what happens. Thanks.
>
> On 29/02/2012, CHUCK REICHEL <[email protected]> wrote:
>> Hi David & Nick,
>> May be its the "garget note" LOL
>> But seriously folks Hook up the ilok with out running pt and go to the
>> ilok
>> site and make sure you see the ilok and look at the licenses for it just
>> to
>> make sure it is cool! :)
>>
>> YMMV
>> Chuck
>>
>>
>> On Feb 28, 2012, at 6:29 PM, Nick Gawronski wrote:
>>
>>> Hi, If you bought a boxed version of pro tools you don't need an ilok
>>> account as the ilok you will have received will have the proper license
>>> already on it so you should just be able to plug it in and run pro tools
>>> just fine.  This is what I did and things are working fine now.  You
>>> will
>>> need someone to help you enter in the serial numbers from the card that
>>> came with the boxed version to register it with avid but you only need
>>> to
>>> do this once and you should receive an email from avid that tells you
>>> you
>>> registerd the program.  Hope this helps.  Nick Gawronski
>>>
>>> On 2/28/2012 2:49 PM, David Eagle wrote:
>>>> Hi, I really can't believe I've had ProTools now for 5 months and still
>>>> haven't got it authorised yet. I havne' really put much effort into
>>>> resolving the issue but I've decided that I really need to get it
>>>> sorted.
>>>>
>>>> I installed it successfully and updated it fine in order to use it on
>>>> Lion. It came with an Ilok that is apparently authorised. But when I
>>>> attempt to authorise using the Liscnce card option it fails and says
>>>> that
>>>> there is no license on the ILok. I have to the best of my knowledge
>>>> installed the Ilok software. I have not registered this particular ILok
>>>> because there was nothing in the manual about having to do anything. I
>>>> already use an Ilok for Ivory and was hoping to be able to download a
>>>> licence on to that but the manual suggests that I need to use the
>>>> authorised ILok.
>>>>
>>>> Incidentally if I try to authorise with the alternative option to the
>>>> license card option I get something called a challenge which is a
>>>> series
>>>> of random words. Goodness knows what that's all about.
>>>>
>>>> Any ideas?
>>>>
>>
>>
>
>
> --
> http://www.davideagle.co.uk
>


-- 
http://www.davideagle.co.uk

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