Hi, I just installed pro tools 10 and it worked just fine but then again
I had bought the boxed version that came with an ilok so did not need to
create an ilok account or do anything else other then register pro tools
10 with avid. Did you buy a boxed version or download it and buy an
ilok? I did go to ilok.com and install the client software but as of
yet I don't have an ilok.com account and things are working just fine.
Nick Gawronski
On 2/29/2012 2:34 PM, David Eagle wrote:
Well my ILok is inserted, I logged in to ILok.com. I am sure I was
informed that there was a new ILok that needed adding so I clicked the
add button. But now when I go on to ILok.com I get told that there are
no ILOks found, meaning that there are no ILoks inserted into the
computer, even though my Ilok is definitely in and I can see a light
emanating from it.
I am not sure if I have installed the ILok software correctly since
the last time I tried to install it, I was told I had to go into some
mode that only ran Safari. When my computer restarted I was presented
with a screen that I couldn't access.
I don't understand how you've all managed to get this thing installed.
Any ideas?
Thanks.
On 29/02/2012, David Eagle<[email protected]> wrote:
Thanks Chuck and Nick, I'll gmake sure the ILok is detected and
licences are displaying tonight. I have the information needed to
register but currently I just can't seem to authorise.
I'll let you know what happens. Thanks.
On 29/02/2012, CHUCK REICHEL<[email protected]> wrote:
Hi David& Nick,
May be its the "garget note" LOL
But seriously folks Hook up the ilok with out running pt and go to the
ilok
site and make sure you see the ilok and look at the licenses for it just
to
make sure it is cool! :)
YMMV
Chuck
On Feb 28, 2012, at 6:29 PM, Nick Gawronski wrote:
Hi, If you bought a boxed version of pro tools you don't need an ilok
account as the ilok you will have received will have the proper license
already on it so you should just be able to plug it in and run pro tools
just fine. This is what I did and things are working fine now. You
will
need someone to help you enter in the serial numbers from the card that
came with the boxed version to register it with avid but you only need
to
do this once and you should receive an email from avid that tells you
you
registerd the program. Hope this helps. Nick Gawronski
On 2/28/2012 2:49 PM, David Eagle wrote:
Hi, I really can't believe I've had ProTools now for 5 months and still
haven't got it authorised yet. I havne' really put much effort into
resolving the issue but I've decided that I really need to get it
sorted.
I installed it successfully and updated it fine in order to use it on
Lion. It came with an Ilok that is apparently authorised. But when I
attempt to authorise using the Liscnce card option it fails and says
that
there is no license on the ILok. I have to the best of my knowledge
installed the Ilok software. I have not registered this particular ILok
because there was nothing in the manual about having to do anything. I
already use an Ilok for Ivory and was hoping to be able to download a
licence on to that but the manual suggests that I need to use the
authorised ILok.
Incidentally if I try to authorise with the alternative option to the
license card option I get something called a challenge which is a
series
of random words. Goodness knows what that's all about.
Any ideas?
--
http://www.davideagle.co.uk
