I would ask your customer what he/she is listening on, and at what volume.
If they're listening on headphones, suggest they try speakers, and at a low volume. Even listening very quietly, you want to still be able to hear all elements of the mix, not just the vocal.

Also, ask for a reference, a commercially released track in a similar style of music to your mix, something the client really likes, so you have an idea what he has in his head.

Beyond that, i'm not sure what else to suggest, other than also rendering mixes with the vocals down a bit, in case your client changes their mind. a mix the client likes, plus one with the vocals up half a dB and one with the vocals down half a dB is pretty common practice.

Hope that helps some. Often, we have to just agree to disagree and give the client what they want.

Chris


At 11:27 AM 2/26/2015, you wrote:
Hello all,
I realize I might be out of line here, but I did not know where else to go to get this kind of advice. A lot of you guys are mixing for customers on a regular basis and I wanted to get your input. I have a customer who wants me to turn his vocals up. Which, in my opinion would blow the mix. This is because I think some of the vocal tracks he wants turned up are already turned up too loud. In this situation is is a simple case of doing what the customer wants, or would I be out of line by trying to talk him out of it? I am relatively new to mixing for pay. So, I am a little unsure on how to proceed here. I hope I have described the situation adequately. I would love to know what your guises input would be in a situation like this. Meaning, how would you handle it? I appreciate all your help. This list has been a great help to me. Again, sorry if I'm out of line here, But like I said I did not know where else to turn for A question like this.
Chad

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