Weird. So I can click show hide on my PT 11 stuff, but the show hide button is 
different for the upgrades?

Kevin



> On Nov 4, 2015, at 7:11 AM, Sean A. Cummins <seanacumm...@gmail.com> wrote:
> 
> 
> Kevin,
> 
> I found that I had to enable graphics in order to see the button "show" below 
> the list of upgrades available.
> 
> Take care,
> 
> Sean
> 
> Sent from my iPhone
> 
> So forgive my brevity!
> 
> On Nov 4, 2015, at 5:04 AM, Kevin Reeves <reeves...@gmail.com> wrote:
> 
> Hey folks. Yesterday I upgraded to PT 12. I received my code via email, had 
> my girlfriend confirm my billing address, which still appears to be 
> inaccessible, and the product now shows up in my list of licenses on the “My 
> Products” page as "Pro Tools Software Upgrade with Annual Upgrade and Support 
> Plan (12 Months) 1 Product(s)."
> However, it is not appearing in the list of downloads, and the “products not 
> downloaded yet” page shows nothing.
> Does it usually take this long and I’m just being an impatient prick, or 
> could there be something wrong with my account.
> 
> Thanks for any help you can provide.
> 
> Kevin
> 
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