Well I ordered my Mackie and my ProTools upgrade from Sweetwater. I will have to say the purpose of this is to encourage any person thinking of purchasing or upgrading to do business with Sweetwater. Their tech-support is absolutely wonderful we had a small problem and could not install my upgrade because of the mistake my sales rep fixed it I have the code and we will get it done when I get home. I have a fantastic upgraded studio with him audio midi controller, Mackie universal control, and ProTools 12. So do not let fear of bad service hold you back Sweetwater is doing a wonderful job.
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