Yes, their free tech support is amazing, and, they include free
extended warranties on many of the products they sell.
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On 2/12/16, Carlos Taylor <[email protected]> wrote:
> I purchased a keyboard from Sweet Water and had excellent service. Being
> that I live about an hour away, a friend took me to their show room so I
> could get my hands on several different keyboards. The sales rep was
> extremely helpful and their follow up service after I made my purchase was
> outstanding as well. I highly recommend Sweet Water.
>
> Carlos
>
>> On Feb 10, 2016, at 6:28 PM, Ricky Prevatte <[email protected]>
>> wrote:
>>
>> Well I ordered my Mackie and my ProTools upgrade from Sweetwater. I will
>> have to say the purpose of this is to encourage any person thinking of
>> purchasing or upgrading to do business with Sweetwater. Their tech-support
>> is absolutely wonderful we had a small problem and could not install my
>> upgrade because of the mistake my sales rep fixed it I have the code and
>> we will get it done when I get home. I have a fantastic upgraded studio
>> with him audio midi controller, Mackie universal control, and ProTools 12.
>> So do not let fear of bad service hold you back Sweetwater is doing a
>> wonderful job.
>>
>> Ricky Prevatte LMBT1154
>>
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