On 2012-05-21, at 17:06, Kingsley Idehen wrote:

> On 5/21/12 12:01 PM, Steve Harris wrote:
…

>>> All vague commentary, the kind that is kinda scary and a little creepy. 
>>> Again, I doubt it was intentional, but there are some realities bubbling up 
>>> to the surface re. profiles and the Web etc.. 
>> 
>> While I think Google in general behaves in quite a creepy way, I suspect 
>> this is more about the realities of rolling out complex software to a 
>> billion people.
>> 
>> It's extremely challenging, and doing it for all users simultaneously is 
>> very unwise. We have many times less users, and still do staged deployments.
> 
> Of course "big bang" releases are unwise. Just as it is unwise to make a 
> staggered release and not make it crystal clear to the target audience. 

You might be surprised to discover quite what a tiny proportion of the userbase 
cares, but doesn't understand stage rollouts. Though, I agree, if it was me, I 
would have said something near the link.

> As I stated in one of my post, the real issue here is that they had a live 
> demo page [1] with a link [2]. Clicking on said link provided different 
> results (i.e., different web pages) for different users. All they had to do 
> was indicate that results would vary due to the staggered nature of their 
> rollout. 

Yup. they do that with everything though, so I expect most SEO and online 
marketing people (Google's only real customers) already expect that.

>> All kinds of weird corner cases can't be tested in pre-production, and you 
>> don't want to annoy your entire user-base in one fell swoop :)
> 
> Of course, but note the point I am making about clarity. 
>> 
>> FWIW, I now see it on google.com, but not google.co.uk - doesn't matter if 
>> I'm logged in or not.
> 
> Yes, and that's today, 21st May 2012 :-)

Yup, they roll out slowly. I understand that Google Mail rollouts can take 
weeks, and that's a much smaller product that Search.

To be clear, I'm not defending them, just pointing out that they probably don't 
care :) and with good reason.

- Steve

> Links:
> 
> 1. http://www.google.com/insidesearch/features/search/knowledge.html -- 
> showcase page
> 2. https://www.google.com/search?q=vincent+van+gogh -- "Give It A Try" link 
> that delivered different results (this page still provides no information 
> about the nature of the rollout etc..). 
> 
> 
>> 
>> - Steve
>> 
>> -- 
>> Steve Harris, CTO
>> Garlik, a part of Experian
>> 1-3 Halford Road, Richmond, TW10 6AW, UK
>> +44 20 8439 8203  http://www.garlik.com/
>> Registered in England and Wales 653331 VAT # 887 1335 93
>> Registered office: Landmark House, Experian Way, Nottingham, Notts, NG80 1ZZ
>> 
> 
> 
> -- 
> 
> Regards,
> 
> Kingsley Idehen             
> Founder & CEO 
> OpenLink Software     
> Company Web: http://www.openlinksw.com
> Personal Weblog: http://www.openlinksw.com/blog/~kidehen
> Twitter/Identi.ca handle: @kidehen
> Google+ Profile: https://plus.google.com/112399767740508618350/about
> LinkedIn Profile: http://www.linkedin.com/in/kidehen
> 
> 
> 
> 

-- 
Steve Harris, CTO
Garlik, a part of Experian
1-3 Halford Road, Richmond, TW10 6AW, UK
+44 20 8439 8203  http://www.garlik.com/
Registered in England and Wales 653331 VAT # 887 1335 93
Registered office: Landmark House, Experian Way, Nottingham, Notts, NG80 1ZZ

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