Sekedar meluruskan, saya bukan konsultan ISO 9000. Tapi yang saya tahu ISO 9000 memberikan framework, bukan prosedural.
Saya kutip dari sini: http://www.iso.org/iso/iso_catalogue/management_standards/iso_9000_iso_14000/iso_9000_essentials.htm The requirements for a quality system have been standardized - but many organizations like to think of themselves as unique. So how does ISO 9001:2000 allow for the diversity of say, on the one hand, a "Mr. and Mrs." enterprise, and on the other, to a multinational manufacturing company with service components, or a public utility, or a government administration? The answer is that ISO 9001:2000 lays down what requirements your quality system must meet, but does not dictate how they should be met in any particular organization. This leaves great scope and flexibility for implementation in different business sectors and business cultures, as well as in different national cultures. On 2/22/08, iPul <[EMAIL PROTECTED]> wrote: > Cimahi,Friday, February 22, 2008,11:14 PM > Dears, wafi_165, > > > Pak bisnis pulsa mana bisa disertifikasi ISO 9001-2000 > > Masalahnya kembali ke Standar SOP, Produk yg tidak mampu telusur, Produk > buatan Operator, Audit System mutu dll. > > Pokoknya lieur pak.. > > Mikirin Audit System Mutu Internal aja.. pusing tujuh keliling. > > Misal ngurus MKIOS dari aja Awal pembelian sampai penjualan, susah bener > bikin > standarnya. > > Jadi mana bisa di Franchisekan dan di Standarisasi. > > Kebetulan saya sendiri Certified/konsultan ISO 9000-2000. > member AFI (Asosiasi Franchise Indonesi), WALI (Asosiasi Waralaba Indonesia) > > > > Salam, > Eddy.. > -- Voucha Developer Team http://pulsa.web.id http://blog.pulsa.web.id
