Agree with Paolo. -1 for auto closing. - Nathan
On Mon, Sep 9, 2013 at 10:47 PM, Paolo Cavallini <[email protected]>wrote: > -----BEGIN PGP SIGNED MESSAGE----- > Hash: SHA1 > > Il 09/09/2013 14:01, Matthias Kuhn ha scritto: > > +1, I also like this idea. > > > > I would also like to reintroduce the idea of auto-closing tickets which > > are in "Feedback" state for more than 2 weeks to keep the count low in > > the future. Issues in "Feedback" state should be treated as "cannot be > > solved with the current amount of information" and therefore shouldn't > > be crowding the overview of active tickets until somebody provides the > > missing bits. > > Hi Pirming, > thanks for raising the issue. I'd be a bit careful about autoclosing. > Tickets are a > huge source of knowledge about the program, often are opened as > placeholder not to > forget missing function that we'll deal with, sooner or later, etc. > Besides that, users will sometimes take this as impolite, or think that we > are trying > to hide problems, and refrain from getting involved with the project. > Me and Giovanni Manghi have dealt with (and opened[0]) many hundreds of > tickets, and > I think nothing can replace careful consideration. > Having said that, I agree that if a ticket has no feedback for weeks, and > is probably > a local issue, is better be closed. > Please do some careful simulation, checking the likely results, before > acting. > This is by no means a secondary issue, as it involves our public image, > and the > relations with our community. > > All the best. > > [0]http://hub.qgis.org/projects/quantum-gis/issues/report/author > - -- > Paolo Cavallini - Faunalia > www.faunalia.eu > Full contact details at www.faunalia.eu/pc > Nuovi corsi QGIS e PostGIS: http://www.faunalia.it/calendario > -----BEGIN PGP SIGNATURE----- > Version: GnuPG v1.4.14 (GNU/Linux) > Comment: Using GnuPG with Icedove - http://www.enigmail.net/ > > iEYEARECAAYFAlItw0QACgkQ/NedwLUzIr5OFACgp91/Ng31BPqAzCjRQ+nIN/sI > p2UAnjC6wqEl6aHOwyhQJNO6K6EIy0L1 > =wOrf > -----END PGP SIGNATURE----- > _______________________________________________ > Qgis-developer mailing list > [email protected] > http://lists.osgeo.org/mailman/listinfo/qgis-developer >
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