The remote control facility is always available. For the first month they
let you try out the items that are in the version you pay for as well such
as remote printing, file transfer etc.
OK.

I can tell you from experience that LogMeIn is less trouble than any of the
other options.
They must be pretty awful to use if this one is "less trouble" (or I'm plain unlucky)

 Not sure why your Anti-Virus should have been getting
involved.   I have used LogMeIn successfully with those who knew nothing
about computers, and who were unable to get the Windows Remote Assistance to
work.
It popped up a warning, asked if I wanted to block something then went away.
From that point, things kept going wrong. I ended up getting multiple copies
of activation emails, links wouldn't work without manual copy and paste and so on. Clicking on links to activate basically did nothing and I had to copy and paste them to get them going. I guess that might be down to security settings on this PC but that's only a guess.

From what you and Stephen said, it was supposed to be pretty easy, I can
assure you it was the kind of struggle that puts you off something for life.

When I'd sorted what was happening with the emails, a link in one of them took me to a PDF which described how the installation should go. I don't remember seeing half the screens!

Anyway, it's installed and eventually may or may not come in useful - I hope it does even if it only saves me occasional trips to help my son with his PeeCee hen he eventually gets broadband.

The amount of work which goes into getting something like this to work is a bit like getting a sledgehammer to crack a nut. I realise security has to be important when you want another computer to access yours, but there must be easier ways than this.

--
Dilwyn Jones

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