I may be out of line here. However, this is not the first time I've seen
snappy rude responses from people in response to others asking for help. I
am simply quoting this message as it is the most recent.
Sure, some of the postings for help may not contain all the information that
a more experienced person would have. But to respond to them with a
statement to the effect of "send all necessary information" is crazy. There
is a certain level of experience necessary to know what may or may not be
needed to diagnose a problem. As many of the people posting without this
level of information are new to either Linux or qmail (or both) there needs
to be some understanding on everyone's behalf. And telling someone to RTFM
is normally of little to no help. I've been told several times to RTFM
without any indication as to which manual. This is of little to no help to
anyone.
As for qmail, I will be the first to tell you that LWQ and the installation
instructions with qmail itself are for the most part highly inadequate. I
tried setting qmail up just from the instructions included with the source
twice, with no luck. Additionally, I tried LWQ twice, with no luck. It
wasn't until I purchased "Running qmail." that I actually got the thing to
work. I'm sure that if I went back to either set of instructions (source or
LWQ) that both would be adequate for the installation now that I've done it
before. However herein lies the problem. The documentation that currently
exists is really only helpful to someone that has already installed the
software once before. But, I've digressed.
IMHO, everyone that is offering help via a list such as this should be
courteous to those asking for help. If you can't be courteous, I ask that
you please refrain from posting. Snapping at a user asking for help will
accomplish nothing more than making the user angry and hesitant from posting
in the future. IIRC, these are not the goals of this list or any other
support list.
I realize, as do most of the user's posting, that support here is provided
by individuals donating their time of their own free will. All I ask is
that common courtesy be extended to those asking for help.
Jamin W. Collins
-----Original Message-----
From: Henning Brauer [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, November 29, 2000 3:11 AM
To: suresh; Qmail-Ldap@Argus. Pipeline. Ch
Cc: [EMAIL PROTECTED]; [EMAIL PROTECTED]
Subject: Re: Newbie question
Am Mittwoch, 29. November 2000 15:11 schrieb suresh:
Suresh, for first writing such nonsens to the list and asking me for help
off
list does not fit together. before asking other busy people for help (it is
no paid support staff here, we all have our work to do!), you should
-have read the docs at least twice
-checked if you fulfilled the requirements for qmail-ldap, both on you
installation and youself (yes, the wonderfull sentence "you should have
fairly good knowledge of qmail and ldap..." and so on in bold letters aside
to the dowload link on the wepages
-if you ask a question, provide all necessary information, in general as
much
as possible. At least OS, versions (including patch version), _complete_
logs, configuration
-checked all logs yourself, including ldap logs, set loglevel to highest
possible value - helps a lot
> PLEASE DO NOT READ NEWBIE QUESTION IF WANT TO USE THOSE DEROGATORY
> STATEMENTS .YU DONT EVEN HELP EITHER .I AM SURE THERE ARE OTHER PEOPLE WHO
> WOULD LIKE TO HELP!
> -----Original Message-----
> From: Henning Brauer [mailto:[EMAIL PROTECTED]]
> Sent: Wednesday, November 29, 2000 6:55 AM
> To: suresh; Qmail-Ldap@Argus. Pipeline. Ch
> Subject: Re: Newbie question
>
>
> Am Mittwoch, 29. November 2000 13:24 schrieb suresh:
>
> You are giving us much to less infos to help you. Check if the file
> mentioned
> in the error message exists and is world readable. If not, RTFM before
> asking
> here.
>
> > Hi
> > I have installed qmail-ldap patch,whenever i start the qmail ,i get this
> > info
> > I have made a file in the control folder and i tried by entering the ip
> > address as well as by the dns name
> > i am not able start the debug process even after i set the env variable
>
> ,Is
>
> > there any particular syntax i should be calling qmail-start for this?
> >
> >
> > bash-2.03# Nov 29 11:11:21 qmailjol qmail: [ID 748625 mail.alert]
> > 975467481.7424
> > 69 alert: cannot start qmail-lspawn or it had an error! Check if
> > ~control/ldapse
> > rver exists
> >
> > Suresh
> > Mithi.com Pvt. Ltd.
> > ------------------------------------------
> > Send and receive mail in Indian languages
> > Register free at http://www.mailjol.com
>
> --
>
> Henning Brauer | BS Web Services
> Hostmaster BSWS | Roedingsmarkt 14
> [EMAIL PROTECTED] | 20459 Hamburg
> www.bsws.de | Germany
--
Henning Brauer | BS Web Services
Hostmaster BSWS | Roedingsmarkt 14
[EMAIL PROTECTED] | 20459 Hamburg
www.bsws.de | Germany
