i'm on it, i'll post the results as soon as i can get someone to do it for me, it's sorta tough for me, considering that i'm in my local LAN, so , i have to get someone to do it for me somewhere else in the world. are you able to telnet me, just out of curiosity, telnet mail.canus.org 25?

Erik Espinoza wrote:
Hey Chris,

Could you try using a client that doesn't give friendly errors, such
as Thunderbird or Eudora. Outlook tries to ease the error by making
them sound friendlier, but it makes troubleshooting damn near
impossible.

Output from the smtp log might be useful immediately after the transaction.

Thanks,
Erik

On 8/26/06, Chris Marcellin <[EMAIL PROTECTED]> wrote:

 Eric "Shubes" wrote:
Chris Marcellin wrote:

now with regards to smtp-auth. i had a friend from 2 different locations, setup outlook as per the link above, with the exception of changing the smtp and pop3 settings in the advanced menu. in the end, he could not log in, and there is absolutely no record of it in my logs, either smtp or send logs. and, just to let you know, there is nothing wrong with my logs, i check it often, and everything is working perfectly there. some help would be greatly
appreciated.

 What error was given when he could not log in?
 Standard ports?
 Firewall?


 i attached the image of the error message.
 yes, he left the standard ports to default, in the advanced menu
 the firewall isn't the problem either.
 i'm sorry to be asking about this problem, but, i searched every single
archive, but, to no avail

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