Steve Ingraham
wrote:
I need help with a
problem. Our users are seeing some multiple duplicate emails coming
from
the same sender. This is not occurring with every email so there does
not
seem to be any pattern to which incoming emails will be duplicated and
which
ones won’t. They are also reporting that duplicate emails are sent
when they send to an outside email. Has anyone experienced this
problem
before? What could be causing this to occur and what can I do to stop
this? I am running qmailtoaster and spamassassin as an external email
gateway. There has been nothing changed with qmail but I did update
some
rules in SA using rules_du_jour yesterday. Would these rules updates
cause this problem? If so, what would have changed?
Jake Vickers
wrote:
If your system is
low on resources (ie: RAM), then the spamd process can take too long,
making
Toaster think the mail got lost somewhere, so it resends it.
Might want to check and see how much RAM you're using.
I want to
thank everyone who posted a
reply on my inquiry. I believe Jake Vickers was right about the
problem. The RAM on the email server was bogged down since yesterday
when
I updated the various .cf files using rules_du_jour. I had included
just
a handful of rules from RDJ but it appears that RDJ utilizes much too
much of
my server resources to use it to update my spamassassin rules. It was
slowing down the server so much that simple functions were not
responding. This appears to have affected the delivery of emails.
In fact I noticed that my original message to these mail lists took
several
hours to post and were duplicated also. I resolved the problem by
moving
the various rules .cf files out of the /etc/mail/spamassassin folder
and
restarting spamassassin.
If anyone
has a simple way of updating
rules for spamassassin I would welcome your input. I still need to
update
the rules as I have been getting a great number of emails coming
through to
users. Specifically, we are getting a lot of the pharmaceutical spam
and
the stock spam.
