OK,

Try these steps to see if we can get it working

Instead of STARTTLS use SSL/TLS  port 993 and encrypted password
or
StartTLS using plain password

Go into your account settings > security > view certificates > servers and see that your server certificate is listed. You can manually insert it using this pane, but that shouldn't be necessary.

Let me know how that works out.

CJ
On 09/17/2013 05:15 AM, ChandranManikandan wrote:
Hi David,
I have checked log and get below messages
Info: Aborted login (no auth attempts):
Username and passwords are correct and used imap 143 port with strattls and encrypted password and am using thunderbird 17.0.8. the same settings working in windows but problem only in Ubuntu desktop and mac.
Please help me to solve this issue.


On Mon, Sep 16, 2013 at 11:44 PM, cj yother <[email protected] <mailto:[email protected]>> wrote:

    That all looks fine, although 995 might need to be open.  I still
    believe that it's a Thunderbird setting issue.  Have you checked
    your logs to see what they're saying?



    On 09/15/2013 10:01 PM, ChandranManikandan wrote:
    Hi ,
    I have allowed 143,80,110,993,587,443,465,25 in iptables. Do I
    need to do any thing in iptables to rectify this issue.


    On Mon, Sep 16, 2013 at 12:21 PM, cj yother <[email protected]
    <mailto:[email protected]>> wrote:

        Didn't the image you posted show port 587 being used?


        On 09/15/2013 09:02 PM, ChandranManikandan wrote:
        Hi Dave,
        I have run only clamav in our server as well iptables and i
        have allowed 143 and 993 ports.


        On Mon, Sep 16, 2013 at 11:10 AM, David Milholen
        <[email protected] <mailto:[email protected]>> wrote:

            Eric,
             Im just catching the end of this thread but I have seen
            some antivirus and firewall protection combos kill some
            mail authentication methods.
            Just for time being shutdown these apps to see if this
            is where the issue lies.
            It has all the symptoms!
            Thanks
            Dave


            On 9/15/2013 7:29 PM, Eric Shubert wrote:
            I'm not seeing any problem from the information you've
            given us.
            Can you show the warning message like you did in the
            first post of this thread?

            Is it possible that this client's name resolution is
            giving the IP address of a different host?
            # host mail.panasiagroup.net
            <http://mail.panasiagroup.net>
            # host smtp.panasiagroup.net
            <http://smtp.panasiagroup.net>

            This host looks ok to me from what I can check.



--
            David Milholen
            Project Engineer
            P:501-318-1300




-- */Thanks & Best Regards,
        Manikandan.C
        /*

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-- */Thanks & Best Regards,
    Manikandan.C
    /*

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Manikandan.C
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