There won't always be a .qmail file (it's a file, not a folder). Given that it starts with a '.', it's hidden, so you need to use the -a option of ls in order to see it.

You needn't remove the file. Just remove any lines past the first one if there are any.

Have you verified in the smtp/submission logs that the duplicate messages are only being received once? If Outlook or some other client is resending, you'll see each receipt separately in the smtp/submission logs, and not very near to each other either.

--
-Eric 'shubes'

On 01/20/2014 08:00 PM, Chandran Manikandan wrote:
Hi Eric,
I had checked my domain folder under this url
  /home/vpopmail/domains/xxxx.com/user/Maildir
<http://xxxx.com/user/Maildir> , there is no .qmail file or folder. How
can i find this folder and how to remove it.
Please assist me.


On Sat, Jan 18, 2014 at 12:49 AM, Eric Shubert <e...@shubes.net
<mailto:e...@shubes.net>> wrote:

    There are two situations I'm aware of that can cause duplicate
    deliveries.

    First is the .qmail file(s). This could be the .qmail file for an
    individual account (which is found in their account folder), or the
    .qmail-default file for the domain (in the domain folder). If this
    is the cause, the solution is to edit the errant file manually,
    removing the inappropriate delivery line.

    The second cause might be excessive clamav scanning times. If clamav
    takes too long to scan, the sending client (be it an external server
    or a submission client) can time out the connection thinking the
    message hasn't been sent, and retry. Upon eventual successful
    completion of scanning, QMT will deliver the message, but fail to
    notify the sender of such because the sender timed out. After a
    period of time, the sender will re-try sending, resulting in a
    duplicate. The most common cause of this I've seen is with Outlook.
    Outlook clients should be configured for maximum time to time out,
    which generally fixes the problem (without really impacting Outlook
    performance).

    --
    -Eric 'shubes'


    On 01/16/2014 07:38 PM, Chandran Manikandan wrote:

        Hi Eric,
        I have received double emails with internal domain . Is there any
        solution. please help me to resolve this.


        On Fri, Jan 17, 2014 at 12:56 AM, Eric Shubert <e...@shubes.net
        <mailto:e...@shubes.net>
        <mailto:e...@shubes.net <mailto:e...@shubes.net>>> wrote:

             There's a known (to me) bug in qmailadmin which causes this
        when a
             person's name is changed. It may also happen when other
        changes are
             made.

             I don't recall posting this to the qmailadmin list
             (mailto:qmailad...@inter7.com
        <mailto:qmailad...@inter7.com> <mailto:qmailad...@inter7.com
        <mailto:qmailad...@inter7.com>>__)__, but

             if someone would care to do so, it would be appreciated.

             Thanks.

             --
             -Eric 'shubes'


             On 01/15/2014 09:30 PM, Linux wrote:

                 Hi,

                 I was faced same issue, so I follows,

                 1. /home/vpopmail/domains/____YOURDOMAIN/YOUR EMAIL ID


                 2. vi .qmail

                 /home/vpopmail/domains/ YOURDOMAIN/YOUR EMAIL ID /Maildir

                 Delete the above line.

                 It was work for me.

                 Regards,

                 Vivek Patil

                 system admin

                 *From:*Chandran Manikandan [mailto:tech2m...@gmail.com
        <mailto:tech2m...@gmail.com>
                 <mailto:tech2m...@gmail.com <mailto:tech2m...@gmail.com>>]
                 *Sent:* Thursday, January 16, 2014 7:48 AM
                 *To:* qmailtoaster-list@__qmailtoast__er.com
        <http://qmailtoaster.com>
                 <mailto:qmailtoaster-list@__qmailtoaster.com
        <mailto:qmailtoaster-list@qmailtoaster.com>>

                 *Subject:* [qmailtoaster] Two times deliver to my mailbox


                 Dear All,

                 I had received my clients and candidates email two
        times each
                 mail. Do i
                 need to fix my server or their end issue. Could you
        please help
                 me anyone.

                 --

                 *Thanks,*

                 *Manikandan.C*

                 *System Administrator*






        
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        *Thanks,*
        *Manikandan.C*
        *System Administrator*





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