Rajesh,

I have to admit that there is not much help in the lists, or anywhere,
for that matter on this subject.
I would start by streamlining my tcp.smtp.587. What I would do is backup
the original file and create a new tcp.smtp.587 and add the following
line to the new file. Add options until the error reoccurs.
:allow,RELAYCLIENT="",DKSIGN="/var/qmail/control/domainkeys/%/private",RBLSMTPD="",NOP0FCHECK="1"

EricB

On 10/12/2015 9:30 AM, Rajesh M wrote:
> hi
>
> i have 0.98.6 version of clam
>
> i have 4 other servers with qmailtoaster and all are identical and running 
> the same clam version.
>
> rajesh
>
> ----- Original Message -----
> From: Tony White [mailto:[email protected]]
> To: [email protected]
> Sent: Tue, 13 Oct 2015 02:25:46 +1100
> Subject: Re: [qmailtoaster] urgent help required : qq soft reject
>
> Hi Rajesh,
>    Check you ClamAV logs to see if this is causing the error.
> Verify you have the latest version of ClamAV as 0.975-1.4.1
> had a bug when scanning.
>
>
> best wishes
>    Tony White
>
> On 13/10/2015 02:20, Rajesh M wrote:
>
>> hi
>>
>> for the last 10 days we are facing random errors
>>
>> qmail-smtpd: qq soft reject (mail server temporarily rejected message 
>> (#4.3.0))
>>
>> there is no load on the server and httpd for webmail, dovecot work normally.
>>
>> no errors in clamd, spamassassin log files
>>
>> even if i disable clamd and spamassassin the error still comes up.
>>
>> error occurs in both smtp port and submission port (does not have 
>> spamassassin scanning)
>>
>> rebooting server resolves the issue for a 3-4 hours and then again the issue 
>> starts.
>>
>> tried repairing the queue using queue_repair.py -- some files are fixed 
>> however issue is not solved.
>>
>> /var/qmail/simscan folder contains around 50 files -- mostly all old dates.
>>
>> memory limits are correctly set in smtp and submission run files
>>
>> issue starts with a few rejects initially and then becomes continuous.
>>
>> 1) what could be the possible causes for this ?
>>
>> 2) can network connectivity issues cause this error ?
>>
>> 3) i am using seperate  tcp.smtp cdb files files for port 25 and port 587 
>> namely
>>
>> tcp.smtp.cdb and tcp.smtp.587.cdb
>>
>> how can i disable simscan for submission port by changing tcp.smtp.587 file
>>
>> my current tcp.smtp.587 is as follows
>>
>> :allow,BADMIMETYPE="",BADLOADERTYPE="M",CHKUSER_START="ALWAYS",CHKUSER_RCPT_FORMAT="0",CHKUSER_RCPT_MX="0",CHKUSER_SENDER_FORMAT="0",
>> CHKUSER_SENDER_MX="0",CHKUSER_RCPTLIMIT="150",CHKUSER_WRONGRCPTLIMIT="20",QMAILQUEUE="/var/qmail/bin/simscan",SENDER_NOCHECK="1",SPFBEHAVIOR="2",NOP0FCHECK="1"
>>
>>
>> thank you,
>> rajesh
>>
>>
>>
>>
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