Hi Eric - just added auth_debug=yes to the end of /etc/dovecot/toaster.conf. The dovecot log is showing auth: Debug

Let me know when you test - thanks - Jeff




On 9/3/2021 10:25 AM, Eric Broch wrote:

When you get advanced logging for dovecot done let me know I'll test again.

Here are my settings for squirrelmail in /etc/squirrelmail/config_local.php

# imap server options
$imapServerAddress  = 'localhost';
$imap_server_type   = 'dovecot';
# SM doesn't support starttls until v1.5.1, so we'll use digest-md5 til then
$imap_auth_mech     = 'login';

On 9/2/2021 5:47 PM, Eric Broch wrote:
You can change squirrelmail config
On Sep 2, 2021, at 5:11 PM, Jeff Koch <jeffk...@intersessions.com <mailto:jeffk...@intersessions.com>> wrote:

    Hi Eric - tried removing digest-md5 and cram-md5. Found out
    squirrelmail webmail won't work unless digest-md5 is in the
    auth_mechanisms

    Jeff

    On 9/2/2021 10:31 AM, Eric Broch wrote:

    both have

    auth_mechanisms = plain login

    On 9/2/2021 8:29 AM, Eric Broch wrote:

    I have a 2 QMT 7 servers and they both work with
    dovecot-2.3.11.3-12.qt.el7.x86_64


    On 9/2/2021 7:55 AM, Jeff Koch wrote:
    Hi Eric:

    We'll try doing that but is this a problem with only our
    mailserver or all QMT 7 mailservers?

    Jeff

    On 9/2/2021 9:44 AM, Eric Broch wrote:

    Next to the check when entering the settings there is a
    question mark circled to the left. Clicking that gives a menu
    with 'Collect Diagnostics' & 'Contact Support'

    On 9/2/2021 7:42 AM, Eric Broch wrote:

    When the popup indicates a connection issue I push 'support'
    button and error suggests a certificate issue. Two options
    appear at this point: 'Talk to Agent' & 'OK'. If you 'talk
    to an agent' you can do more advanced troublshooting like
    sending an Outlook error log file to them. You might try this.

    Eric

    On 9/2/2021 7:11 AM, Jeff Koch wrote:
    I could be wrong but I think Outlook for Android must be
    very sensitive to the encryption ciphers being used and the
    SSL/TLS versions. We use Let's Encrypt certificates - I
    wonder if it's anything to do with that.

    Jeff

    On 9/2/2021 1:16 AM, Remo Mattei wrote:
    I just found out to have the same issue from one of my
    client.

    Il giorno 2 set 2021, alle ore 02:49, Eric Broch
    <ebr...@whitehorsetc.com> ha scritto:

    

    Try this script (replace with relevant user, password, &
    host) from the command line of the server. It will yield
    what version of TLS you're running.

    <script>

    #!/bin/bash

    function imapscript () {
    echo "a login $1 $2"
    echo 'a logout'
    sleep 1
    echo 'quit'
    }

    user=some...@mydomain.com
    pass=***********
    host=mail.mydomain.com

    imapscript "$user" $pass  | openssl s_client -crlf
    -connect $host:993

    </script>

    On 9/1/2021 6:29 PM, Eric Broch wrote:
    Does your web mail work?
    On Sep 1, 2021, at 5:12 PM, Jeff Koch <
    jeffk...@intersessions.com
    <mailto:jeffk...@intersessions.com>> wrote:

        Neither IMAP or IMAPS will connect - Jeff

        On 9/1/2021 6:16 PM, Eric Broch wrote:

        What protocol, IMAP, IMAPS, SMTPS...?

        On 9/1/2021 2:36 PM, Jeff Koch wrote:

        We have a customer trying to connect to his
        qmail-toaster email account using the MicroSoft
        Outlook app on an Android phone. He keeps getting
        bounced off with the message 'can't connect to
        server' or 'can't login'.  I did some research on
        the MS forums and apparently this Outlook app only
        connects with SSL (no STARTTLS) and TLS 1.2 or
        higher.  If the mailserver tries anything else
        first the connection is dropped.

        Is there any known work-around or configuration
        adjustment needed to get this Android Outlook app
        to work with the toaster.

        We're running qmail-1.03-2.2.qt.cdb.el7.x86_64.rpm

        Thanks, Jeff





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