Your email indicates your IP is 66.62.95.221. The qmail submission log
shows attempts on port 587 as follows:
2021-09-01 23:32:55.819455500 tcpserver: pid 16587 from 66.62.95.221
2021-09-01 23:32:55.819544500 tcpserver: ok 16587
cygnus.avspamfilter.com:172.31.95.95:587 :66.62.95.221::30366
2021-09-01 23:32:55.931952500 tcpserver: end 16587 status 256
2021-09-02 00:07:53.764608500 tcpserver: pid 21468 from 66.62.95.221
2021-09-02 00:07:53.764691500 tcpserver: ok 21468
cygnus.avspamfilter.com:172.31.95.95:587 :66.62.95.221::35488
2021-09-02 00:07:53.869720500 tcpserver: end 21468 status 256
2021-09-02 00:21:15.703165500 tcpserver: pid 23503 from 66.62.95.221
2021-09-02 00:21:15.703254500 tcpserver: ok 23503
cygnus.avspamfilter.com:172.31.95.95:587 :66.62.95.221::23905
2021-09-02 00:21:16.300294500 tcpserver: end 23503 status 256
2021-09-02 00:23:28.560284500 tcpserver: pid 23762 from 66.62.95.221
2021-09-02 00:23:28.560367500 tcpserver: ok 23762
cygnus.avspamfilter.com:172.31.95.95:587 :66.62.95.221::52957
2021-09-02 00:23:28.657856500 tcpserver: end 23762 status 256
2021-09-02 09:38:08.004793500 tcpserver: pid 6953 from 66.62.95.221
2021-09-02 09:38:08.004884500 tcpserver: ok 6953
cygnus.avspamfilter.com:172.31.95.95:587 :66.62.95.221::55486
2021-09-02 09:38:08.110108500 tcpserver: end 6953 status 256
2021-09-02 09:46:00.124936500 tcpserver: pid 8169 from 66.62.95.221
2021-09-02 09:46:00.125021500 tcpserver: ok 8169
cygnus.avspamfilter.com:172.31.95.95:587 :66.62.95.221::13733
2021-09-02 09:46:00.215268500 tcpserver: end 8169 status 256
2021-09-02 10:26:43.000845500 tcpserver: pid 15274 from 66.62.95.221
2021-09-02 10:26:43.000981500 tcpserver: ok 15274
cygnus.avspamfilter.com:172.31.95.95:587 :66.62.95.221::21607
2021-09-02 10:26:43.095944500 tcpserver: end 15274 status 256
So it's clear you're connecting at least to 587.
Jeff
On 9/2/2021 11:22 AM, Eric Broch wrote:
I'm not sure I think it's your server, STILL, as you have NO
indication that Micro Screw Outlook is even connecting to your host
On 9/2/2021 8:37 AM, Eric Broch wrote:
One server has a GoDaddy Certificate the other an auto renewing
LetsEncrypt Certificate.
On 9/2/2021 8:29 AM, Eric Broch wrote:
I have a 2 QMT 7 servers and they both work with
dovecot-2.3.11.3-12.qt.el7.x86_64
On 9/2/2021 7:55 AM, Jeff Koch wrote:
Hi Eric:
We'll try doing that but is this a problem with only our mailserver
or all QMT 7 mailservers?
Jeff
On 9/2/2021 9:44 AM, Eric Broch wrote:
Next to the check when entering the settings there is a question
mark circled to the left. Clicking that gives a menu with 'Collect
Diagnostics' & 'Contact Support'
On 9/2/2021 7:42 AM, Eric Broch wrote:
When the popup indicates a connection issue I push 'support'
button and error suggests a certificate issue. Two options appear
at this point: 'Talk to Agent' & 'OK'. If you 'talk to an agent'
you can do more advanced troublshooting like sending an Outlook
error log file to them. You might try this.
Eric
On 9/2/2021 7:11 AM, Jeff Koch wrote:
I could be wrong but I think Outlook for Android must be very
sensitive to the encryption ciphers being used and the SSL/TLS
versions. We use Let's Encrypt certificates - I wonder if it's
anything to do with that.
Jeff
On 9/2/2021 1:16 AM, Remo Mattei wrote:
I just found out to have the same issue from one of my client.
Il giorno 2 set 2021, alle ore 02:49, Eric Broch
<[email protected]> ha scritto:
Try this script (replace with relevant user, password, & host)
from the command line of the server. It will yield what
version of TLS you're running.
<script>
#!/bin/bash
function imapscript () {
echo "a login $1 $2"
echo 'a logout'
sleep 1
echo 'quit'
}
[email protected]
pass=***********
host=mail.mydomain.com
imapscript "$user" $pass | openssl s_client -crlf -connect
$host:993
</script>
On 9/1/2021 6:29 PM, Eric Broch wrote:
Does your web mail work?
On Sep 1, 2021, at 5:12 PM, Jeff Koch
<[email protected]
<mailto:[email protected]>> wrote:
Neither IMAP or IMAPS will connect - Jeff
On 9/1/2021 6:16 PM, Eric Broch wrote:
What protocol, IMAP, IMAPS, SMTPS...?
On 9/1/2021 2:36 PM, Jeff Koch wrote:
We have a customer trying to connect to his
qmail-toaster email account using the MicroSoft Outlook
app on an Android phone. He keeps getting bounced off
with the message 'can't connect to server' or 'can't
login'. I did some research on the MS forums and
apparently this Outlook app only connects with SSL (no
STARTTLS) and TLS 1.2 or higher. If the mailserver
tries anything else first the connection is dropped.
Is there any known work-around or configuration
adjustment needed to get this Android Outlook app to
work with the toaster.
We're running qmail-1.03-2.2.qt.cdb.el7.x86_64.rpm
Thanks, Jeff
