Been reading everyone's comments, and thought I would throw some
thoughts into the mix...

If SO is to be a Q&A forum, is it possible to create entries for FAQs
based on discussions on the ML, rather than SO questions only being
initiated on SO?  I'm thinking a Qx person should be able to enter a
question and answer at the same time on SO in order to maintain a set of
helpful entries there.

Also, since SO is a broader tool than just the Qx community, I'm also
concerned about how you sort out knowledgeable answers from SO noise due
to non-Qx readers posting inaccurate answers to posted questions.
Granted, I see it has a "voting" mechanism for helpful answers, but the
Qx team can't control this voting, which can be manipulated.  How do
they keep SPAM out of the answers?  How can the Qx team control the
usefulness of the SO system to insure it's accuracy?

Additionally, it seems that many questions on the ML go through a period
of discussion and info sharing before coming to a conclusion on the
issue involved.  I wonder if the ML is a better forum for discussions
among the whole Qx team, while SO serves more as a place to find known
answers to common questions for those who don't want to subscribe to the
ML - i.e. build process configuration, theming, etc.  Also, the one
entry in SO today provides an answer to a specific question on build-
process configuration, but it's not very complete and would ultimately
require a reader to locate the Qx documentation on build configuration
files, so there should really be a link to the pertinent Qx docs.
Without trying it myself, I would hope the SO provides the ability to
embed links to the Qx site in any answers offered.

Also, maybe it's possible for SO to be monitored by the core team, then
have a link posted to the ML for needed discussion among the community,
then provide a final answer back to the SO database.  This would keep a
lot of "noise" out of SO, making it a better resource for non-ML users.
It would probably be convenient to create an RSS-feed-reader mechanism
that receives SO questions and posts them to the ML with the link,
allowing the ML to monitor SO activity, while retaining the ML as a
primary discussion tool among the active Qx team members instead of
moving to SO for all discussions.

All ML posts automatically generated from SO activity should include a
link back to the SO post, so this would allow ML readers to locate the
pertinent SO question easily, especially if there's an answer available
that will enhance the info on SO.  Ultimately, keeping all of the extra
ML noise out of SO will make it more effective for the broader Qx user
community.  I think we still need the openness of our ML discussions, as
they are among friends; meanwhile, SO is intended to serve more of a
public service that would not benefit from internal discussions of Qx
priorities and debates.

Granted, all of this involves some extra legwork, but it might serve to
avoid fracturing the Qx support community, while providing the
additional improvements suggested by some wrt SO as a support tool.

HTH,

   Gene

On Thu, 2010-01-07 at 15:53 +0100, Tobias Oetiker wrote:

> Today thron7 wrote:
> >
> > I guess, if you give SO a chance, looking for answers (also in other
> > areas, e.g. Javascript, PHP, Web application frameworks, ...), you will
> > find it very useful. You will probably find that both searching existing
> > questions, easily spotting relevant answers, voting and accepting
> > answers, as well as answering, cross-linking answers and building up an
> > easily accessible Q&A knowledge base makes it worthwhile.
> 
> I agree ... I think for Q&A stuff SO is much better ... recently
> when looking for answers, I increassingly find that google direts
> me to SO and I am often rather amazed at the quality of the stuff I
> find there, so the concept does obviously seem to work quite well
> for other toppics, so why should it not for qooxdoo ...
> 
> I am not saying the it is a replacement for mailinglists, but the
> Q&A type questions are much better at home there ...
> 
> cheers
> tobi
> 
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