On Thu, 8 Dec 2011, thron7 wrote:

>
>> We have been quite happy with having the responsibility to deal with our
>> request tracker rotate on a monthly base. The person responsible answers
>> questions directly, if possible, or otherwise dispatches them to others in
>> the team. This is more efficient than everybody reading all requests.
>
> This is pretty much the way we handle the mailing list, albeit we switch
> daily.

Sounds gut.

Cheers,
Fritz

-- 
Oetiker+Partner AG              tel: +41 62 775 9903 (direct)
Fritz Zaucker                        +41 62 775 9900 (switch board)
Aarweg 15                            +41 79 675 0630 (mobile)
CH-4600 Olten                   fax: +41 62 775 9905
Schweiz                         web: www.oetiker.ch

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