I know you don't wish to read this but without the 10-step process, you are missing the point. If you don't use and document the process by step you can/may lose your credibility in trying to resolve the project/problem. What you file your legal complaint, you will be asked if you tried to resolve the problem using the 10-step process. If you answer NO and the Defendant says that they were never contacted and you can prove it, then it may take valuable more time. Justice is not operated like a light switch. Its a phased process.... and those potential defendant knows that already. If you can prove and document, then your credibility can not be question as you further the process. Remember you have to have the FACTS to prove your complaint. Best Wishes W In a message dated 4/30/2008 12:18:01 P.M. Central Daylight Time, [EMAIL PROTECTED] writes:
I would think applebees is well aware that their architectural plans fail ADA codes from the moment they put the blue access sticker up. Who in the hell are they paying? john **************Need a new ride? Check out the largest site for U.S. used car listings at AOL Autos. (http://autos.aol.com/used?NCID=aolcmp00300000002851)

