I feel John has offered you the best advice so far.  Even better than  mine.  
Most of the complaint work can be done online without leaving your  home.  
Complaints should always include factual information, personal  feeling should 
be left in your closing.  Leave a primary and secondary  phone number and 
always your email address.  _www.bbb.org_ (http://www.bbb.org)  are good for 
business harassment,  while the State's Attorney General Consumer Protection 
Agency 
is your legal rep  and can force action on your behalf.
 
Best Wishes
 
 
In a message dated 6/20/2008 12:21:45 P.M. Central Daylight Time,  
[EMAIL PROTECTED] writes:

 
Contact any entity that helped purchase the chair, like insurance or  
medicare/medicaid. Also contact your state Attorney General because it may  
fall into 
the crack of some lemon law.  
I sure wish you the best of luck, 
john 


-----  Original Message ----
From: Silas Shelburne  <[EMAIL PROTECTED]>
To: [email protected]
Sent: Thursday,  June 19, 2008 4:27:41 PM
Subject: [QUAD-L] Wheelchair!


Hello everybody,  
I¢ve got a problem with Holland Medical the company I got  my new chair from, 
I¢ve just had it 6 months it¢s still under warranty.   This makes the 3rd 
time its torn up and it¢s the same problem every  time, I¢ve took it too them 
twice 140 mile trip.  I called them today and  ask if they would come and pick 
it 
up that I couldn¢t afford to take it to  them, and I would be bed redden 
without my chair.  Ashlee said it wasn¢t  her problem and they wouldn¢t come 
and 
fix it or take it to the shop, how much  is enough?  Am I responsible 3 times 
for their encompodence?  What  do I need to do?  Thanks Silas 









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