Can I contact Medicare on line to file a complaint?  I had my Dr.  call them
also my wound care nurse, well little Miss Ashlee called this afternoon and
said she talked with the ceo he said if they came and picked it up it would
be 400 dollars!  But if I took it, they would bring it back.  What should I
do?  Thanks Silas 

 

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] 
Sent: Friday, June 20, 2008 12:33 PM
To: [email protected]
Subject: [QUAD-L] Wheelchair! and John's Advise....

 

I feel John has offered you the best advice so far.  Even better than mine.
Most of the complaint work can be done online without leaving your home.
Complaints should always include factual information, personal feeling
should be left in your closing.  Leave a primary and secondary phone number
and always your email address.  www.bbb.org are good for business
harassment, while the State's Attorney General Consumer Protection Agency is
your legal rep and can force action on your behalf.

 

Best Wishes

 

In a message dated 6/20/2008 12:21:45 P.M. Central Daylight Time,
[EMAIL PROTECTED] writes:

Contact any entity that helped purchase the chair, like insurance or
medicare/medicaid. Also contact your state Attorney General because it may
fall into the crack of some lemon law. 

 

I sure wish you the best of luck,

john 

----- Original Message ----
From: Silas Shelburne <[EMAIL PROTECTED]>
To: [email protected]
Sent: Thursday, June 19, 2008 4:27:41 PM
Subject: [QUAD-L] Wheelchair!

Hello everybody, 

I¢ve got a problem with Holland Medical the company I got my new chair from,
I¢ve just had it 6 months it¢s still under warranty.  This makes the 3rd
time its torn up and it¢s the same problem every time, I¢ve took it too them
twice 140 mile trip.  I called them today and ask if they would come and
pick it up that I couldn¢t afford to take it to them, and I would be bed
redden without my chair.  Ashlee said it wasn¢t her problem and they
wouldn¢t come and fix it or take it to the shop, how much is enough?  Am I
responsible 3 times for their encompodence?  What do I need to do?  Thanks
Silas 

 





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