If Medicare was the primary payer on your wheelchair then they will pay for the 
work and delivery. 
There should be an ombudsman's office to mediate this. You can get that number 
from your congressman's office. 
If you want to hear miss Ashlee make the sound of a hoover, also make sure you 
notify AARP and any local papers. Be sure copies go to the manufacturer, your 
congressman, and the state attorney general. Use the name of the place a lot in 
your letter. Include the CEO's name and Miss Ashlee.
I wish you the best of luck. 
Tell them come and get it. They don't get the $400 until you get the chair 
back. (verbally)
When you get the chair tell them to send you a bill so you can send it to 
Medicare. Be sure the chair is in your house before saying that. You shouldn't 
pay them for trying to rip you off

john

----- Original Message ----
From: Silas Shelburne <[EMAIL PROTECTED]>
To: [EMAIL PROTECTED]; [email protected]
Sent: Friday, June 20, 2008 5:24:57 PM
Subject: RE: [QUAD-L] Wheelchair! and John's Advise....

 
Can I contact Medicare on line
to file a complaint?  I had my Dr.  call them also my wound care nurse, well 
little
Miss Ashlee called this afternoon and said she talked with the ceo he said if
they came and picked it up it would be 400 dollars!  But if I took it, they
would bring it back.  What should I do?  Thanks Silas 
 
From:[EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] 
Sent: Friday, June 20, 2008 12:33 PM
To: [email protected]
Subject: [QUAD-L] Wheelchair! and John's Advise....
 
I feel John has offered you the best advice so far.  Even
better than mine.  Most of the complaint work can be done online without
leaving your home.  Complaints should always include factual information,
personal feeling should be left in your closing.  Leave a primary and
secondary phone number and always your email address.  www.bbb.org are good for 
business harassment,
while the State's Attorney General Consumer Protection Agency is your legal rep
and can force action on your behalf.
 
Best Wishes
 
In a message dated 6/20/2008 12:21:45 P.M. Central Daylight Time,
[EMAIL PROTECTED] writes:
Contact
any entity that helped purchase the chair, like insurance or medicare/medicaid.
Also contact your state Attorney General because it may fall into the crack of
some lemon law. 
 
I sure
wish you the best of luck,
john 
-----
Original Message ----
From: Silas Shelburne <[EMAIL PROTECTED]>
To: [email protected]
Sent: Thursday, June 19, 2008 4:27:41 PM
Subject: [QUAD-L] Wheelchair!
Hello everybody, 
I¢ve got a problem with Holland
Medical the company I got my new chair from, I¢ve just had it 6 months it¢s
still under warranty.  This makes the 3rd time its torn up and
it¢s the same problem every time, I¢ve took it too them twice 140 mile
trip.  I called them today and ask if they would come and pick it up that
I couldn¢t afford to take it to them, and I would be bed redden without my
chair.  Ashlee said it wasn¢t her problem and they wouldn¢t come and fix
it or take it to the shop, how much is enough?  Am I responsible 3 times
for their encompodence?  What do I need to do?  Thanks Silas 
 



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