it's not so obvious to me :-) regarding the DNS error. I'm having a rash of those myself lately.
On Sat, Jun 12, 2010 at 8:19 PM, Lori Michaelson <[email protected]>wrote: > Don't you just hate it when voice recognition software makes an obvious > mistake that you did not catch? In my last paragraph (or next to last > paragraph) below... obviously the words around "bowl" as well as the word > "bowl" was meant to say "UNACCEPTABLE!" > > On Sat, Jun 12, 2010 at 5:07 PM, Lori Michaelson > <[email protected]>wrote: > >> I have saved all of your e-mails regarding all of the problems that you >> have had with all of your wheelchairs and the repair shop over the last few >> years. I can definitely empathize with you because I have "begun" to have >> those problems started many years ago but we REFUSE to let ANY beginning >> problems with a company go any further by putting an abrupt stop to it. >> >> If my husband has to stand there and stare at them all day long to make >> sure they understand that we're serious that what they are doing IS TOTALLY >> ACCEPTABLE----to whatever else we have had to do BUT NO MORE THAN ONCE OR >> TWICE so that they understand that we are not pushovers or people who will >> just "go with it." >> >> In that manner, I think you have been way too complacent with the company >> and that is PRECISELY WHY they get away with it. It is not just wheelchair >> repair companies either. It seems like customer service is so terrible >> anymore in all areas but OUR VERY MOBILITY AND HEALTH is at stake with >> everything from wheelchair companies to doctors and hospitals so, therefore, >> someone just has to take a stand and simply make it on except a bowl or very >> uncomfortable for them. >> >> REMEMBER... THEY ARE THE ONES GETTING PAID. YOU, IN EFFECT ARE THEIR >> EMPLOYER. Sometimes if you think of it that way... complacency, on your >> part, is not so easy. >> >> Lori** >> >> On Sat, Jun 12, 2010 at 3:38 PM, greg <[email protected]> wrote: >> >>> I would have a folder of e-mail with pictures of my chair sitting >>> untouched in the corner of their shop. >>> Greg >>> >>> >>> > Have you seen the ads for the repair shops send out pictures daily >>> > of what is being done to the car. Maybe we need that in our chair >>> > shops also. >>> > >>> > KK >>> >>> >> >> >> -- >> Lori >> Age - 45 >> C4/5 complete quad, nearly 30 years post >> Tucson, AZ >> > > > > -- > Lori > Age - 45 > C4/5 complete quad, nearly 30 years post > Tucson, AZ >

