it's not so obvious to me :-)
regarding the DNS error.  I'm having a rash of those myself lately.


On Sat, Jun 12, 2010 at 8:19 PM, Lori Michaelson <[email protected]>wrote:

> Don't you just hate it when voice recognition software makes an obvious
> mistake that you did not catch?  In my last paragraph (or next to last
> paragraph) below... obviously the words around "bowl" as well as the word
> "bowl" was meant to say "UNACCEPTABLE!"
>
> On Sat, Jun 12, 2010 at 5:07 PM, Lori Michaelson 
> <[email protected]>wrote:
>
>> I have saved all of your e-mails regarding all of the problems that you
>> have had with all of your wheelchairs and the repair shop over the last few
>> years.  I can definitely empathize with you because I have "begun" to have
>> those problems started many years ago but we REFUSE to let ANY beginning
>> problems with a company go any further by putting an abrupt stop to it.
>>
>> If my husband has to stand there and stare at them all day long to make
>> sure they understand that we're serious that what they are doing IS TOTALLY
>> ACCEPTABLE----to whatever else we have had to do BUT NO MORE THAN ONCE OR
>> TWICE so that they understand that we are not pushovers or people who will
>> just "go with it."
>>
>> In that manner, I think you have been way too complacent with the company
>> and that is PRECISELY WHY they get away with it. It is not just wheelchair
>> repair companies either. It seems like customer service is so terrible
>> anymore in all areas but OUR VERY MOBILITY AND HEALTH is at stake with
>> everything from wheelchair companies to doctors and hospitals so, therefore,
>> someone just has to take a stand and simply make it on except a bowl or very
>> uncomfortable for them.
>>
>> REMEMBER... THEY ARE THE ONES GETTING PAID. YOU, IN EFFECT ARE THEIR
>> EMPLOYER.  Sometimes if you think of it that way... complacency, on your
>> part, is not so easy.
>>
>> Lori**
>>
>>   On Sat, Jun 12, 2010 at 3:38 PM, greg <[email protected]> wrote:
>>
>>> I would have a folder of e-mail with pictures of my chair sitting
>>> untouched in the corner of their shop.
>>> Greg
>>>
>>>
>>> > Have you seen the ads for the repair shops send out pictures daily
>>> > of what is being done to the car.  Maybe we need that in our chair
>>> > shops also.
>>> >
>>> > KK
>>>
>>>
>>
>>
>>  --
>> Lori
>> Age - 45
>> C4/5 complete quad, nearly 30 years post
>> Tucson, AZ
>>
>
>
>
> --
> Lori
> Age - 45
> C4/5 complete quad, nearly 30 years post
> Tucson, AZ
>

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