On Thu, Dec 02, 1999 at 06:13:46PM -0500, John Benson wrote:
> Support,
Radiators Anonymous more likely :)
>
> I am having an approximate 15% failure rate in authenticating users against an
> SQL database using
> radiator.
>
> I believe I am starting to narrow the problem down as to why users are getting
> the following message
> on their WIN95/98 boxes.
>
> "Error 691: The computer you're dialing in to cannot establish a Dial-Up
> Networking connection.
> Check your password, and then try again."
>
> I am using a Cisco AS5300 as the NAS. It is also the radiius client passing
> authentication requests to
> radiator running on a Linux box. There is also an SQL database on the linux box
> and radiator is configured
> to convert the incoming radiius request into an SQL authentication request.
>
> It works quite well with the exception of the current error I am trying to debug
> and fix. It appears to be happening
> about 15% of the time. When I do a "show modem command" on the AS5300, the 85%
> success rate statistic
> confirms the the reason why 15% of the users are calling me.
>
> Can you suggest any parameters I might want to try to look at in radiator to
> adjust in order to eliminate the failed
> authentications?
>
What does the Radiator logs at debug level 4 say when people do fail
authentication? Also, the AS5300 debug trace you sent indicated that
they were trying to do CHAP, is this what they are supposed to be
using?
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