Hi Billy, Interesting article. It seems like learning to complain well and appropriately would be an extremely valuable life skill, as well as a powerful component of an organization's culture.
-- Ernie P. On Oct 10, 2013, at 9:56 PM, [email protected] wrote: > Just complaining without doing anything about it can make us feel victimized > and powerless, Mr. Winch said. But when we get a complaint successfully > resolved, we feel we have accomplished something and empowered. And, > hopefully, made a positive change. > > Professor Wolfe said a manager once told her, “ ‘Don’t just sit there and > admire the problem. Complain in a way to move toward a solution.’ ” > > But to complain in the right way, we need to be aware of two things, Mr. > Winch said. We need to override the initial defeatist attitude most of us > have — that inner voice that says, “Why bother? There’s no point.” > > And we need to be aware of what we want to achieve by complaining. Resolve a > problem? Let someone know about the predicament so it won’t happen in the > future? Excuse one’s own failings? > > Blowing off steam is all right, too, if done judiciously. If I am complaining > about my sons’ inability to pick up their clothes from the floor, I probably > don’t want advice. I want murmurs of sympathy. But if I did it constantly, I > wouldn’t blame my friends for gently telling me to shut up. > > -- -- Centroids: The Center of the Radical Centrist Community <[email protected]> Google Group: http://groups.google.com/group/RadicalCentrism Radical Centrism website and blog: http://RadicalCentrism.org --- You received this message because you are subscribed to the Google Groups "Centroids: The Center of the Radical Centrist Community" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/groups/opt_out.
