brucegrr;550230 Wrote: > Based on your experience do you think the problem is mostly mysb.com? If > mysb.com issues were fixed would that make your radio usable and make > you relatively happy? >From a customer's perspective it's hard to tell which parts of the current issues are caused by bad system design, bad software implementation on the radio and bad server setup. Probably an unhealthy mixture of all three points. Then again, as a customer I don't have to care: the Radio is advertised to work without a local server and in the 6 or 7 months I owned it, it hardly ever did.
brucegrr;550230 Wrote: > I guess what I am trying to figure out is this a matter of a lot of > different issues or one main culprit (mysb.com) causing the majority of > the problems radio users are having. The problem we're having is one of bad management, too few people with too little experience working on too many different projects and failing completely. It's not like the issues started with the 7.5.0 update. Most of the issues exist since the release of the Radio and they were already reported back then. In 6 months, it should be possible to hire some people who are actually capable of fixing the design/implementation/setup issues. Instead they decided to tinker with them alongside the Touch development. Bad decision. brucegrr;550230 Wrote: > Filing bug reports would be crucial at this point. (that is is the user > is not so fed up to return the radio or bash it with a hammer) Filing bug reports is a complete waste of time. Been there, did this. In all the years that I filed bug reports, I hardly ever saw a positive outcome. Usually bugs are defined as solved without solving them or they are made duplicates of (more or less) unrelated bugs and then closed etc. Every now and then I still get some automatic feedback on some bugs I filed years ago for the SB classic, but since my original report was merged/marked as duplicate, it's usually hard to tell what the heck this message has to do with my original report. Usually nothing. All the reports I filed last year for the Radio were closed/merged/ignored as well, so why do you think that filing new bug reports over and over again would change the minds of the Logitech folks who obviously decided to simply ignore all the known and obvious issues with the Radio? -- 0xdeadbeef ------------------------------------------------------------------------ 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=78256 _______________________________________________ Radio mailing list [email protected] http://lists.slimdevices.com/mailman/listinfo/radio
