I thought I was technically challenged as I now enter my third year non-stop effort of debugging (er testing) this duet controller/slim devices/squeezebox server/player prototype for Logitech. Now I see that a veteran IT professional doesnt get it either! Albeit his issues are with the radio portion, I too am flabbergasted that Logitech deemed this a consumer hardened product .its great for techies who get their skirts blown up by figuring out how to make something with multiple failure opportunities function, but robust it is not. Im not a newbie at home network stuff as Ive set up print servers, have two wireless routers in my home daisy chained, 3 computers networked on them, etc. All that stuff works great. Given that and the fact the folks like JonInAtl have issues too suggests that indeed the product is lame. If you planned to actually have a hassle free way of listening to music with this beast beware!
Dont get me wrong; Ive had my system working and working well for time periods of maybe up to a month or so. Then something happens and nothing works .the little circle spins around for ever on the controller .never telling me what its looking for or what it cant do; libraries that are mysteriously no longer configured in the Information tab of the Squeezebox Server GUI; libraries that wont even scan anymore unless the server software is re-installed; cant connect to server messages; batteries that wouldnt hold a charge longer than 10 mins (yes, Logitech sent me a new one after contacting them but why was it ever an issue to begin with?); cant access library, cant, cant, cant or wont, wont, wont. And forget the wireless setup to the player; employing an Ethernet cable thru my attic 2 years ago fixed a lot of stuff and allowed the new vista of problems to fully blossom. My setup? A Dell M4400 laptop as my server (I had a Dell 1150 before with the same problem set I have now) with 250 Gb (flac & mp3) of music stored on an external Western Digital Mybook 500 Gb hard drive connected via USB 2.0. I run Windows XP; the Duet has software version 7.5.0 r8673; the SBS software is v 7.5.0 r30464. No, I cant believe its a software level issue Ive been thru multiple software upgrades usually they only make things worse. Connection of the router to the player is via Ethernet as is connection of the laptop to the router. Yes, the Mybook has a script built into it that shuts it down after a certain amount of time. Yes, I think this is my current problem because squeeze box server cant wake it up. Sometimes even Windows Explorer cant wake it up but usually it can. No, I dont know how to prevent the MyBook from powering down. No, you cant manage the power down via the Power Options in Widows XP that is already set to Never turn off hard disks. No, I dont want to put all my music on the internal drive of the laptop because of space limitations. Yes, I leave my laptop powered on all the time when its at home (because of Squeezebox). Yes, I occasionally unplug my laptop from the external drive and take it somewhere .its a laptop. Yes, the external drive appears to map back to the original drive letter E when I plug the laptop back into my home peripherals. I can always get things working again by either running the factory setup on the Duet and/or by reinstalling the server software and rescanning .about a 30 minute procedure but thats a lot to do when you just want to chill to some tunes after coming home; shuffling CDs around is easier or plugging in my MP3 player. Yes, Im fond of semi-colons. If anyone has any tips on this situation Id be very appreciative of your help. Ill even commit Logitech to compensating you for your time. Best wishes & Thanks to JonInAtl and the thousands of other frustrated users in recognition of their millions of un-compensated, GDP draining man-hours spent on this product. -- radikon ------------------------------------------------------------------------ radikon's Profile: http://forums.slimdevices.com/member.php?userid=31547 View this thread: http://forums.slimdevices.com/showthread.php?t=78256
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