So in a nutshell you want all unhappy customers to shut up and pretend that everything is ok, so potential customers are not scared away when they learn about the lousy quality of the software? Sounds pretty much like acting in the interest of the company to me. And why would I want to do this? As far as I know, this is a a forum for users, not one to soft-soap Logitech. If lots of users are unhappy, this becomes an unhappy place. But don't blame this on the users, blame it on Logitech instead.
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