Weird errors such as this are often corrected by: 

CONNECT backups
OUTPUT bakcupdb.all 
UNLOAD ALL
OUTPUT SCREEN
Create a new folder
Copy backupdb.ALL and LOB into it
Start RBGXE
Navigate to the new folder
RUN backups.ALL to recreate the database.

> On Apr 5, 2019, at 10:11 PM, MD <[email protected]> wrote:
> 
> I just returned from vacation to a phone call from a customer that she cannot 
> open the developed application.
>  
> I am using:  R:BASE X, Enterprise, U.S. Version, Build: 10.0.4.10912
>  
> This one really have me stumped! 
> This database have been in service for several years but today when I try to 
> connect to it from the R>, I received the message in a dialog box:
>                  “The current R:BASE build is incompatible with the database 
> files”, and I cannot connect.
> With RScope the database checked Ok.  If I do an AUTOCHK dbName, from the R> 
> it returns no errors.
> I take the backup from yesterday, drop in the working folder and it works 
> just fine.
>  
> Since the backup works find in the same environment I can assume that the 
> issue is within the database but with AUTOCHK and RSCOPE showing no errors I 
> am at a lost.  Here are a few other test performed that I am hoping may shed 
> a clue to help me.
>      ACTION                                              RETURNS
> CONNECT dbName                           The current R:BASE build is 
> incompatible with the database files.
> CONNECT dbName WRITE               The current R:BASE build is incompatible 
> with the database files.
> CONNECT dbName READ                 -ERROR- Unable to connect database (   7)
> CONNECT                                          Gives me the file box to 
> choose the db on the folder and then the incompatible message.
>  
>  
> Any help will be greatly appreciated.  †
> 
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