Steve, We have implemented the BCC policy on the emails to make sure they were sent out. Our concern is the “bounce back” you mentioned and it does not seem that is happening. This is why there is concern on the part of our AR department. We ask for a receipt from the receiver but as you know that can be rejected by the receiver. Thanks for the suggestions.
James Belisle Making Information Systems People Friendly Since 1990 [cid:[email protected]] From: [email protected] [mailto:[email protected]] On Behalf Of Steve Johnson Sent: Wednesday, April 10, 2019 10:38 PM To: [email protected] Subject: RE: [RBASE-L] - when email is not correct Jim, If I recall correctly, using the Rmail pluggin a number of years ago (in 9.5), you can have a dialog box pop up showing whether the email was sent successfully through the outgoing server (but not necessarily delivered). As I recall, RMail only knows that it connected to the outgoing server succesfully, but won’t know if the message was delivered. Most recipient email servers will send a bounce back message to the originating email address when the email is rejected assuming the email left the outgoing server in the first place. Since the bounce back comes from the recipient’s mail server as incoming mail to you, you will need to depend on checking for bounce back messages in Outlook, which will give you a clue as to why it failed (unrecognized domain, unrecognized address, mailbox full, restricted, etc). I use to send a BC copy of all email (I was emailing invoices) to my email address (yes, back to myself), as proof that the email made it through the outgoing server and I would monitor incoming email for bounce backs. Hope this helps a little, Steve Johnson From: [email protected] [mailto:[email protected]] On Behalf Of Buddy Walker Sent: Friday, April 05, 2019 6:02 PM To: [email protected] Subject: Re: [RBASE-L] - when email is not correct Jim I don’t think that is a RMail issue. Most email servers will not respond to bad email addresses. The main reason is this would verify email server exists. Buddy Sent from my iPhone On Apr 5, 2019, at 5:41 PM, Jim Belisle <[email protected]<mailto:[email protected]>> wrote: We use Rmail working with the Outlook365 STMP. If one sends out an email from within RBASE with the a bad email address, How do we know if it is a bad email address? When using Outlook directly, we get an error feedback. Does that happen with Rmail? Or is there a code we need to add that would alert us? James Belisle Making Information Systems People Friendly Since 1990 <image001.jpg> -- For group guidelines, visit http://www.rbase.com/support/usersgroup_guidelines.php --- You received this message because you are subscribed to the Google Groups "RBASE-L" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]<mailto:[email protected]>. For more options, visit https://groups.google.com/d/optout. -- For group guidelines, visit http://www.rbase.com/support/usersgroup_guidelines.php --- You received this message because you are subscribed to the Google Groups "RBASE-L" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]<mailto:[email protected]>. For more options, visit https://groups.google.com/d/optout. ________________________________ -- For group guidelines, visit http://www.rbase.com/support/usersgroup_guidelines.php --- You received this message because you are subscribed to the Google Groups "RBASE-L" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
