Albert:
I told the IT guys to exclude the entire directories if they could.  I told 
them that if they wanted to exclude particular files instead, to do this (a 
copy/paste from my email to them).  I think I got all the files listed:

    In the rk-dc1\rbgXE directory:         RBGXE.exe         RBENGINEXE.DLL     
    RBGXE_64.dll         RBGXE_INS_64.dll         From the P:\ directory, 
exclude these 4 files.  They are the database files themselves, THE most 
important thing to exclude.         RKTPRDE.RX1         RKTPRDE.RX2         
RKTPRDE.RX3         RKTPRDE.RX4 
 
Karen
 
 
-----Original Message-----
From: Albert Berry <[email protected]>
To: 'jim schmitt' via RBASE-L <[email protected]>
Sent: Tue, Aug 13, 2019 10:38 am
Subject: Re: [RBASE-L] - Sophos Anti-Virus

I am not using Sophos, but sometime in the past I had a similar problem and 
excluded the R:Base .exe executables and extensions .rx1,.rx2,.rx3,.rx4 and 
.rb1,.rb2,.rb3 and rb4. There were some others as well, but this should give 
you some ‘blues clues’. 
Alter




On Aug 13, 2019, at 9:10 AM, 'Karen Tellef' via RBASE-L 
<[email protected]> wrote:
Anyone use Sophos?  I have an out-of-state company that uses an external IT 
service.  They have changed to Sophos AV and say that RBase (version 10 
Enterprise) is now extremely slow.  Uninstalling Sophos makes everything work 
fine.  They claim (but I cannot prove, not being there and not knowing how 
Sophos works) that they have exclusions for the entire directory that the RBase 
software is installed on (one shared server directory) and the entire directory 
where the database is.  

I don't understand a lot about AV.  If everything for RBase is installed on the 
server, I'm going to assume they have the AV running on both the server and all 
the workstations, right?  Are exclusions set up on both server and workstations?

Anyone else using Sophos and having it work okay or not?  

Thanks!
Karen

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