** Danger Will Robinson **

Other applications may be taking advantage of the local temp directory.

I took care of this issue by creating a temp directory D:\XX dedicated for only those applications of my choosing:

D:\XX
...
D:\XX\RBASE
...

Bruce

------ Original Message ------
From: "'Karen Tellef' via RBASE-L" <[email protected]>
To: [email protected]
Sent: 8/13/2019 10:08:57 AM
Subject: Re: [RBASE-L] - Sophos Anti-Virus

Ah, good thought! Every user's scratch is set to the local C:\Temp directory. I'll ask him to include that too

Karen



-----Original Message-----
From: Dan Goldberg <[email protected]>
To: [email protected] <[email protected]>
Sent: Tue, Aug 13, 2019 12:03 pm
Subject: RE: [RBASE-L] - Sophos Anti-Virus

Don’t forget to exclude the rbase temp directory as well.

Dan Goldberg

From: 'Karen Tellef' via RBASE-L <[email protected]>
Sent: Tuesday, August 13, 2019 10:02 AM
To:[email protected]
Subject: Re: [RBASE-L] - Sophos Anti-Virus

Albert:

I told the IT guys to exclude the entire directories if they could. I told them that if they wanted to exclude particular files instead, to do this (a copy/paste from my email to them). I think I got all the files listed:


    In the rk-dc1\rbgXE directory:
        RBGXE.exe
        RBENGINEXE.DLL
        RBGXE_64.dll
        RBGXE_INS_64.dll

From the P:\ directory, exclude these 4 files. They are the database files themselves, THE most important thing to exclude.
        RKTPRDE.RX1
        RKTPRDE.RX2
        RKTPRDE.RX3
        RKTPRDE.RX4


Karen



-----Original Message-----
From: Albert Berry <[email protected]>
To: 'jim schmitt' via RBASE-L <[email protected]>
Sent: Tue, Aug 13, 2019 10:38 am
Subject: Re: [RBASE-L] - Sophos Anti-Virus
I am not using Sophos, but sometime in the past I had a similar problem and excluded the R:Base .exe executables and extensions .rx1,.rx2,.rx3,.rx4 and .rb1,.rb2,.rb3 and rb4. There were some others as well, but this should give you some ‘blues clues’.

Alter




On Aug 13, 2019, at 9:10 AM, 'Karen Tellef' via RBASE-L <[email protected]> wrote:

Anyone use Sophos? I have an out-of-state company that uses an external IT service. They have changed to Sophos AV and say that RBase (version 10 Enterprise) is now extremely slow. Uninstalling Sophos makes everything work fine. They claim (but I cannot prove, not being there and not knowing how Sophos works) that they have exclusions for the entire directory that the RBase software is installed on (one shared server directory) and the entire directory where the database is.

I don't understand a lot about AV. If everything for RBase is installed on the server, I'm going to assume they have the AV running on both the server and all the workstations, right? Are exclusions set up on both server and workstations?

Anyone else using Sophos and having it work okay or not?

Thanks!

Karen


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