So I have a client who tries to do hardware / network stuff themselves, 
managing to screw something up each time.  I always claim to know nothing about 
this stuff (which is about 99% true) so I never offer to help.  I want them to 
pay a couple bucks to their network support guys to do it right.

Apparently they had power outage, and some of the workstations (not all) lost 
printer definitions along with other things.  So the woman there tried to 
re-install the networked printers.  

My app contains several hard coded references to a networked printer for a 
certain report, like this:   \\andfile\HP4250
Somehow on the workstations she added the printer, but the name that shows in 
PRNSETUP is just the "HP4250".  It doesn't have the network "andfile" 
indicator.  If she picks that printer from Microsoft Word, it's able to find 
the networked printer and prints it.  But RBase won't print anything to it, and 
I'm guessing that it thinks it's a local printer, correct?   She asked me if 
she could just type the "\\andfile\" in front of the printer name, and I told 
her I honestly don't know but she could try it.  

Haven't heard back yet.  Any thoughts or guidance?

Karen




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