The advice of storing the printer info in a table still stands. If the printer is ever moved, renamed or the IP address changed, no code needs to be updated, only one record in the table.
Javier, Javier Valencia, PE 14315 S Twilight Ln Olathe, KS 66062 913-915-3137 From: 'Karen Tellef' via RBASE-L <[email protected]> Sent: Monday, September 30, 2024 2:09 PM To: [email protected] Subject: Re: [RBASE-L] - Printer / RBase question This is a 'service ticket' that's printed when a customer is there at the counter. Because the forms are pre-printed, no one would ever print it out any other way other than to this printer which is loaded with the forms. And the entry-level people at the counter can't be counted on to have it show on the screen, press the printer icon, scroll down to select the proper printer (because it will never be the default printer)! Karen On Saturday, September 28, 2024 at 04:46:19 PM CDT, [email protected] <mailto:[email protected]> <[email protected] <mailto:[email protected]> > wrote: Karen, I believe the other replies addressed the issue and hopefully you have enough to resolve your issue. Now, I will give you my take on printing, FWIW. Once upon a time, users wanted to do a quick selection of records to be printed and then the report would go directly to the network printer. It worked well until one time when a secretary printed a report at the end of the day only to find out the next day that over 900 unintended pages had printed overnight. The process was changed so now, all reports are printed to the screen first and from there they can be sent to any printer in the network ( short reports to the workstation’s printer and longer ones to the network), or to a file , or sent via email…lots of options. When reports that are expected to be long, the number of records is calculated and an estimated of the number of pages displayed so the user can decide if the selection is correct. There is a couple of status reports that run automatically at night, after the Fuel System record for the day are uploaded, and the report is automatically printed to the Fleet supervisor workstation’s printer. The name of the printer is not hardcoded but read in real time from a table that stores system information, including network paths, printer names and paths, and file directories for different processes. Any time any of this information is changed, the table information is updated, and no code needs to be changed. This approach simplifies maintenance greatly. Hopefully, this information will be of help. Javier, Javier Valencia, PE 14315 S Twilight Ln Olathe, KS 66062 913-915-3137 From: 'Karen Tellef' via RBASE-L <[email protected] <mailto:[email protected]> > Sent: Saturday, September 28, 2024 9:45 AM To: RBase List <[email protected] <mailto:[email protected]> > Subject: [RBASE-L] - Printer / RBase question So I have a client who tries to do hardware / network stuff themselves, managing to screw something up each time. I always claim to know nothing about this stuff (which is about 99% true) so I never offer to help. I want them to pay a couple bucks to their network support guys to do it right. Apparently they had power outage, and some of the workstations (not all) lost printer definitions along with other things. So the woman there tried to re-install the networked printers. My app contains several hard coded references to a networked printer for a certain report, like this: \\andfile\HP4250 <file://andfile/HP4250> Somehow on the workstations she added the printer, but the name that shows in PRNSETUP is just the "HP4250". It doesn't have the network "andfile" indicator. If she picks that printer from Microsoft Word, it's able to find the networked printer and prints it. But RBase won't print anything to it, and I'm guessing that it thinks it's a local printer, correct? She asked me if she could just type the "\\andfile\ <file://andfile/> " in front of the printer name, and I told her I honestly don't know but she could try it. Haven't heard back yet. Any thoughts or guidance? Karen -- For group guidelines, visit http://www.rbase.com/support/usersgroup_guidelines.php --- You received this message because you are subscribed to the Google Groups "RBASE-L" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected] <mailto:[email protected]> . To view this discussion on the web visit https://groups.google.com/d/msgid/rbase-l/1536837248.11058742.1727534704447%40mail.yahoo.com <https://groups.google.com/d/msgid/rbase-l/1536837248.11058742.1727534704447%40mail.yahoo.com?utm_medium=email&utm_source=footer> . -- For group guidelines, visit http://www.rbase.com/support/usersgroup_guidelines.php --- You received this message because you are subscribed to the Google Groups "RBASE-L" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected] <mailto:[email protected]> . To view this discussion on the web visit https://groups.google.com/d/msgid/rbase-l/115801db11ef%24d7382b00%2485a88100%24%40vtgonline.com <https://groups.google.com/d/msgid/rbase-l/115801db11ef%24d7382b00%2485a88100%24%40vtgonline.com?utm_medium=email&utm_source=footer> . -- For group guidelines, visit http://www.rbase.com/support/usersgroup_guidelines.php --- You received this message because you are subscribed to the Google Groups "RBASE-L" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected] <mailto:[email protected]> . To view this discussion on the web visit https://groups.google.com/d/msgid/rbase-l/1652007294.1768578.1727723363780%40mail.yahoo.com <https://groups.google.com/d/msgid/rbase-l/1652007294.1768578.1727723363780%40mail.yahoo.com?utm_medium=email&utm_source=footer> . -- For group guidelines, visit http://www.rbase.com/support/usersgroup_guidelines.php --- You received this message because you are subscribed to the Google Groups "RBASE-L" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/rbase-l/02e801db13b1%24e25cbff0%24a7163fd0%24%40vtgonline.com.
