[RBASE-L] - Re: Off topic - Citrix and DUN

[David Billing]

Hi Karen,   Are you using Compuserve "Classic" or the newer service.  For Classic service use the number 800-848-8990 for service in stead of the usual number.  They seem to have better answers.   I have found that their service is goofy sometimes.  For instance, I have Win98 and WinNT4WS systems with access.  Some years ago I changed my password on the Win98 system.  Recently I rebuilt the operating system on the NT system because of a hard drive crash.  When I tried to reconnect to Compuserve, it wouldn't accept the new password, but the old one works great.   Dave Billing Tall Tree Business Solutions ----- Original Message ----- From: [EMAIL PROTECTED] To: RBASE-L Mailing List Sent: Tuesday, March 11, 2003 8:29 PM Subject: [RBASE-L] - Off topic - Citrix and DUN Emmitt: When I click on my DUN and "connect" I hear it dialing, hear it picking up, get a "verifying account name and password", and then an immediate error with the verification. I know 100.0% that my username and password are right. I set up another DUN with the old username and password that still works perfectly fine on my Win98 machine.  This same DUN in XP gives the same verification error.  So that's got me confused.  Where do you think the blame is on this?  Is it XP in sending the data, or is it Compuserve in receiving it? Feel free to reply privately if you think we shouldn't clutter up the list with this. Karen