Dennis -
I went through the same crap with Qwest. They
called their software a "soft gateway" and their system
wouldn't run without it. It was a dial up DSL service
instead of the always on DSL. I dumped them and got
a full refund of everything I'd paid them.
Qwest had this happen with so many customers that
they abandoned the "soft gate" in this area. Now DSL is
full time and can go from the modem into a router instead
of needing a computer. Qwest's software was a disaster
area. It took over computers completely and came up over
the complete desktop and could make the host computer
completely unusable.
Cable usually offers way better and faster service
for about the same price. I have Comcast 3.6 megabit for
about $45 / month. Once it was installed there were no
further problems and it requires no special software as
it is plain ole ethernet.
Bernie
At 06:14 PM 11/22/2004 -0500, you wrote:
>I have a new DSL service and have had a number of problems.
>
>I dislike programs which take over your PC as though they're the only
>software you will ever want to use.... (V#R#Z#N would be the encrypted name.)
>
>I tried to disable the Online support center which takes forever to load. I
>went to MSConfig and clicked off this start up option, but it still rears
>its ugly head.
>
>They only support Outlook and Netscape for email and I like Eudora. So, I
>am only able to receive email on DSL and must use dail up for outbound.
>I've tried all the different SMTP changes and still no luck.
>
>Any help appreciated.
>
>Dennis
>*****
>Dennis Fleming
>IISCO
>http://www.TheBestCMMS.com
>Phone: 570 775-7593
>Mobile: 570 351-5290
>
>
