Oma
I just repost Razzaks previus answer on this.

Gunnar Ekblad
Kontema IT AB
Hästholmsvägen 32
131 30 Nacka
Sweden


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Från: [email protected] [mailto:[EMAIL PROTECTED] För A. Razzak Memon
Skickat: den 29 november 2008 23:23
Till: RBASE-L Mailing List
Ämne: [RBASE-L] - Re: R:Docs Upgrade

At 04:43 PM 11/29/2008, Jay Ward wrote:

>I received the newer version and now have difficulty installing it.
>The installation request is to remove the earlier version before
>installing.  I go to the usual "Control Panel>Programs>Uninstall"
>and select the older version.  It does not uninstall.  I have
>re-booted and re-tried to no avail. The older version , 7.6.4.30606,
>is still usable. I know just erasing the files will do no good. Has
>anyone else had difficulty?  Is there a work around?  I'm on Vista
>Ultimate SP1.

Goof afternoon, Jay!

Technically, that is the result of R:BASE un-installer unable to
find the original installation log (RBTIxxxxxxxx.log) installed
under c:\windows folder. This can be cleaned out by running a few
registry cleaner utilities, such as, CCLeaner, etc.

In your specific circumstances, follow the instructions below to
successfully install the latest version of R:Docs 7.6.

01. Windows | Start | Run | RegEdit

02. Registry Editor | Main Menu | Edit | Find ...

     Search for the following string:

     {BCC2A8F2-DE0B-4E71-8E06-8F72ED75171F}

     Typically found under:

     HKEY_LOCAL_MACHINE|SOFTWARE|Microsoft|Windows|Uninstall

     Once found, carefully highlight and then use the [Del]
     key to delete this entry.

03. Close and Exit the Registry Editor

04. Now you may install R:Docs 7.6

Enjoy the latest version of R:Docs 7.6 and make sure to have fun!

Very Best R:egards,

Razzak.

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