At 04:43 PM 11/29/2008, Jay Ward wrote:
I received the newer version and now have difficulty installing it.
The installation request is to remove the earlier version before
installing. I go to the usual "Control Panel>Programs>Uninstall"
and select the older version. It does not uninstall. I have
re-booted and re-tried to no avail. The older version , 7.6.4.30606,
is still usable. I know just erasing the files will do no good. Has
anyone else had difficulty? Is there a work around? I'm on Vista
Ultimate SP1.
Goof afternoon, Jay!
Technically, that is the result of R:BASE un-installer unable to
find the original installation log (RBTIxxxxxxxx.log) installed
under c:\windows folder. This can be cleaned out by running a few
registry cleaner utilities, such as, CCLeaner, etc.
In your specific circumstances, follow the instructions below to
successfully install the latest version of R:Docs 7.6.
01. Windows | Start | Run | RegEdit
02. Registry Editor | Main Menu | Edit | Find ...
Search for the following string:
{BCC2A8F2-DE0B-4E71-8E06-8F72ED75171F}
Typically found under:
HKEY_LOCAL_MACHINE|SOFTWARE|Microsoft|Windows|Uninstall
Once found, carefully highlight and then use the [Del]
key to delete this entry.
03. Close and Exit the Registry Editor
04. Now you may install R:Docs 7.6
Enjoy the latest version of R:Docs 7.6 and make sure to have fun!
Very Best R:egards,
Razzak.
