The list is a great source of information. I was having the same problem, but figured I had something wrong with my uninstall process. R:Docs is working now. Thanks for the questions and answers.
>>> "Jay Ward" <[EMAIL PROTECTED]> 11/29/2008 7:26 PM >>> Razzak, Thank you as usual. I finally got it cleared up with CCleaner. The sequence never appeared in the registry but all is well now. I can only hope that Esbjorn also saw your reply and this and his problem can also be cleared. Hope your Thanksgiving was good. You certainly are not taking much time off this weekend. Thanks again. Jay -----Original Message----- From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf Of A. Razzak Memon Sent: Saturday, November 29, 2008 5:23 PM To: RBASE-L Mailing List Subject: [RBASE-L] - Re: R:Docs Upgrade At 04:43 PM 11/29/2008, Jay Ward wrote: >I received the newer version and now have difficulty installing it. >The installation request is to remove the earlier version before >installing. I go to the usual "Control Panel>Programs>Uninstall" >and select the older version. It does not uninstall. I have >re-booted and re-tried to no avail. The older version , 7.6.4.30606, >is still usable. I know just erasing the files will do no good. Has >anyone else had difficulty? Is there a work around? I'm on Vista >Ultimate SP1. Goof afternoon, Jay! Technically, that is the result of R:BASE un-installer unable to find the original installation log (RBTIxxxxxxxx.log) installed under c:\windows folder. This can be cleaned out by running a few registry cleaner utilities, such as, CCLeaner, etc. In your specific circumstances, follow the instructions below to successfully install the latest version of R:Docs 7.6. 01. Windows | Start | Run | RegEdit 02. Registry Editor | Main Menu | Edit | Find ... Search for the following string: {BCC2A8F2-DE0B-4E71-8E06-8F72ED75171F} Typically found under: HKEY_LOCAL_MACHINE|SOFTWARE|Microsoft|Windows|Uninstall Once found, carefully highlight and then use the [Del] key to delete this entry. 03. Close and Exit the Registry Editor 04. Now you may install R:Docs 7.6 Enjoy the latest version of R:Docs 7.6 and make sure to have fun! Very Best R:egards, Razzak.
