Their RBENGINE76.CFG file does not match the one the other users have. They should only have one on their computer and it should be in c:\windows.
Dennis McGrath [email protected] [email protected] On Fri, Nov 16, 2012 at 6:03 AM, Paula Stuart <[email protected]>wrote: > I haven’t run into this before on a networked database.**** > > ** ** > > My client is running on Rbase 7.6 on a network. **** > > ** ** > > One user reports getting the following error message when trying to open > the database:**** > > ** ** > > ---------------------------**** > > Information**** > > ---------------------------**** > > The database is currently unavailable -- it is probably open with MULTI > set OFF.**** > > ---------------------------**** > > OK **** > > ** ** > > And then when I click OK it says and then exits out.**** > > ** ** > > ---------------------------**** > > Error**** > > ---------------------------**** > > -ERROR- Unable to connect database ( 7)**** > > ---------------------------**** > > OK **** > > ---------------------------**** > > ** ** > > Everyone else’s seems to be working fine.**** > > ** ** > > At the same time this user is getting that error message, other users are > successfully using the same database.**** > > The database is located in a shared folder on their network drive. **** > > ** ** > > I’ve gotten this error message on my own single user systems from time to > time over the years and was able to reset to MULTI ON or unload and reload > the database..**** > > ** ** > > What I’ve tried (remotely through the user as they’re located in another > state and I was on the road so I had to talk someone through this on the > phone from my car) is to try to SET MULTI ON, and then to uninstall and > re-install Rbase on the specific affected computer. No result. Same > behavior persists. **** > > ** ** > > I have to go into their local office today where I can access their > network and remotely connect to the affected computer. Any ideas how to > resolve this? I’m sure it’s some incredibly obvious thing I’m missing, but > I really am missing it. Can anyone help?**** > > ** ** > > TIA**** > > ** ** > > Paula Stuart**** > > ** ** >
