Here is what is happening on this particular machine. 1) other programs are not slow so something is amiss in how RBASE is communicating with this machine. 2) Even in simple lookups RBASE goes into 'not responding' mode in the form caption and it is truly not responding. I know this because the task manager shows no CPU usage at all for the RBASE application. We are talking taking a minute (or more) to do a simple lookup that other machines are doing in seconds. This is the puzzling part. It is certainly machine related. The task manager is showing no other applications using any CPU except the task manager itself.
Anyone have any other ideas? We are looking into seeing if there is a virus scan that is part of the problem. Jim -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Kenny Camp Sent: Thursday, June 20, 2013 3:12 PM To: RBASE-L Mailing List Subject: [RBASE-L] - RE: some computers slow A little more info for RBase programmers with little IT experience. Users and newbie IT guys often think that RBase has frozen or crashed because windows reports (in the caption of some forms) that RBase has "quit responding". Almost always this is incorrect, and some IT guys will kill RBase without thinking further, but by using the task manager you can see that RBase is working hard, but just hasn't communicated with Windows for a while. Other programs do this too, not just RBase. But if your program is caught in an infinite loop, it will show a CPU%, but will never end. If someone kills a process that is in the middle of it's work, you can imagine the damage to the data that could result. Remember "Ready, aim, shoot!" Not "Ready, shoot, aim!" Kenny -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Kenny Camp Sent: Thursday, June 20, 2013 2:59 PM To: RBASE-L Mailing List Subject: [RBASE-L] - RE: some computers slow It's actually very interesting for geeks like me. For this analysis, ignore all processes that are just "loaded" and focus on the ones "running" (showing a CPU usage above 0%). Click on the CPU header to sort by CPU%. If things move to fast to read, resort by image name and scroll to see which are running and how much. It is normal for the system idle process to equal (100% - the rest of the processes ) for example my computer right now shows: System idle 96% Taskmgr.exe 2% outlook.exe 2% --------------- equals 100% When I quit typing the outlook goes to 0% and system idle goes to 98%. When Rbase is busy working, you can see how much of the processor CPU it uses (very interesting). When the work quits, RBase will still be loaded, but it is not taking any CPU% so CPU usage will drop to 0%. If other processes are using a % of the CPU consistently, I would google the image name and see what you can learn. Some processes come and go as they are called by other programs or services. Indexing and virus and malware scanners can grab a lot of resources, but better written programs wait in the background (0%) until they see idle time and jump in an take a %. There are a many good resources on the internet to describe what a process is, but there are many bad ones that try to trick you into loading unnecessary crapware. If you have one you are very concerned about and need help, you can email mme off list and I will research it for you. Kenny -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Jim Belisle Sent: Thursday, June 20, 2013 2:27 PM To: RBASE-L Mailing List Subject: [RBASE-L] - RE: some computers slow Kenny, The real question I have always had when looking at the task manager is what programs need to be running. I am not an IT man, just a RBASE man so I have no idea which ones should not be running. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Kenny Camp Sent: Thursday, June 20, 2013 1:56 PM To: RBASE-L Mailing List Subject: [RBASE-L] - RE: some computers slow When one computer is slow and another is fast, I would assume something extra is running on the slow computer. Look at the task manager processes and see if something is running (check CPU usage). Make sure to check the box to see processes running from all users. Kenny -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Jim Belisle Sent: Thursday, June 20, 2013 1:35 PM To: RBASE-L Mailing List Subject: [RBASE-L] - RE: some computers slow On the scanning for viruses, would you be talking about the individual computers? If you are talking about the server that would affect all the computers. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Kenny Camp Sent: Thursday, June 20, 2013 12:42 PM To: RBASE-L Mailing List Subject: [RBASE-L] - RE: some computers slow Could be the system indexing or scanning for viruses. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Jim Belisle Sent: Thursday, June 20, 2013 12:32 PM To: RBASE-L Mailing List Subject: [RBASE-L] - some computers slow Here is the problem. We are using the newest version of 9.5 and we are running a compiled application. Each computer is set up so when starting the application, it looks at a timestamp file to see if I have made any changes to the application. If there have been changes, the code uploads the updates and then the session starts. The actual database is on the server. On some computers when opening forms or running reports, the session is super slow. At the same time, other computers can open the same form or run the same report and it is very quick. Most computers are running Windows 7 but some still run XP. Some computers are 64 bit and some 32 bit. Neither of the above seems to make a difference. If fact one of the 64 bit win 7 machines is the slowest. Can you folks give me some ideas as to what I should look for on the particular machines to care for the speed issues? James Belisle Making Information Systems People Friendly Since 1990
