Razzak, Thanks for your help and your kind words. I followed the suggested procedure. Instead of deleting the old RBTI\RBG7 directory I just renamed it. After the installation from my v.7.0 disk, I downloaded and installed the 7.1.80/30421 upgrade. It went very quickly and it started right up when I was finished. I copied one of my databases (x.rb*) into the new RBTI\RBG7 directory and tried to connect it. At first, I received the message "The database is currently unavailable - it is probably open with MULTI set to OFF". I set MULTI to OFF, and received a message that said "The database is connected in a mode that makes it unavailable to you". After some time trying to investigate this, I find that the original problem has returned and R:BASE will take several minutes to start and the mouse cursor will be locked up during this time. I also checked my desktop icon and it is pointed to the right location and the right file. I feel as if I am going backwards - I'm becoming suspicious that something else is being a player in this saga. I appreciate everyone's time and interest in this problem, and I note that Alastair's description of his experience is exactly the same as mine, so that leads me back to thinking it's rbase related somehow. Any further suggestions and/or recommendations will be gratefully received.
Thanks again, JWS -----Original Message----- From: [email protected] [mailto:[EMAIL PROTECTED] Behalf Of A. Razzak Memon Sent: Saturday, April 23, 2005 2:57 PM To: RBG7-L Mailing List Subject: [RBG7-L] - Re: Problems installing Update 80.30421 At 07:40 PM 4/22/2005, Jim Shenk wrote: >Frank van der Zwaag was kind enough to provide me with >a copy of your email of 4/7/2005 to Dave Gallup re: >un-installing RBG7. Does it sound as if this would be >the appropriate next step, and, if so, will it work >with my original discs for v.7.0? Jim, 01. Follow the instructions and see if it helps. 02. FYI, all RBG7 updates are cumulative; there is no need to install update 79 before applying the update 80, for example. 03. If you need to start from scratch, I suggest that you install R:BASE 7.1 using the latest installer. You may contact RBTI Support Team at 724.733.0053 or mailto:[EMAIL PROTECTED] to request a new CD with up-to-date builds, etc. 04. Should you require further assistance, please feel free to contact RBTI or myself. With your positive attitude and the professional manner in which you have been communicating on this list, I personally will do everything I can to help you. Being a member of this great list is a privilege. Very Best R:egards, Razzak.
