Paula,

  What happens if you go to the Rb7 directory and double click on any of the 
"downloaded files" ?  They should individually display without error.....if 
they don't, I suggest you remove them one by one and start the process anew.



----- Original Message ----- 
From: "Paula Stuart" <[EMAIL PROTECTED]>
To: "RBG7-L Mailing List" <[email protected]>
Sent: Saturday, July 16, 2005 3:09 PM
Subject: [RBG7-L] - RE: Help Files Don't work


> Hi John,
>
> Running Windows XP there's a self-extractor that's part of the
> operating system.  It's how I always unload the files.  They download as
> zipped folders.  I select "extract all files" from the menu and tell it
> what directory to send them to.  The unzipped files are coming up with
> the date and time they were extracted.  I just assumed that because they
> were overwriting the files that were already there.
>
> Paula Stuart
> Community Development Strategies
> 70 Summer Street
> Somerville, MA 02143
> 617-776-3367
> 617-776-4554 (Fax)
> 617-388-1331 (Cell)
> [EMAIL PROTECTED]
>
>
>
> -----Original Message-----
> From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf Of John
> Docherty
> Sent: Saturday, July 16, 2005 4:01 PM
> To: RBG7-L Mailing List
> Subject: [RBG7-L] - RE: Help Files Don't work
>
>
> Paula,
>
> I have just downloaded the zip files, unzipped them into the directory
> where 7.1 resides and they work OK - the unzipped files are dated 14/7
> 7:10pm (although it is 17/7 here) - how are you extracting the CHM files
> from the downloaded zip files and changing the date etc ?
>
> One thing I did notice though is that they still tell you can update
> multi-table views.
>
> Regards,
>
>
> John Docherty
>
> -----Original Message-----
> From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf Of Paula
> Stuart
> Sent: Sunday, July 17, 2005 7:29 AM
> To: RBG7-L Mailing List
> Subject: [RBG7-L] - RE: Help Files Don't work
>
> Sami,
>
> They were dated 7/15/2005 and then I tried reloading them again
> from the zipped files so now they're dated 7/16/2005.....or the date I
> installed them.  Even after reloading them again I can't get them to
> work...so now I have no working help files at all.
>
> Paula Stuart
> Community Development Strategies
> 70 Summer Street
> Somerville, MA 02143
> 617-776-3367
> 617-776-4554 (Fax)
> 617-388-1331 (Cell)
> [EMAIL PROTECTED]
>
>
>
> -----Original Message-----
> From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf Of Sami Aaron
> Sent: Saturday, July 16, 2005 12:21 PM
> To: RBG7-L Mailing List
> Subject: [RBG7-L] - RE: Help Files Don't work
>
>
> Paula -
>
> Mine seem to work just fine...  Go out to Windows Explorer and check the
> dates on the chm files in your RBG7 folder to be sure they are all dated
> 7/14.
>
> Sami
>
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> Sami Aaron
> Software Management Specialists
> 913-915-1971
> [EMAIL PROTECTED]
>
> ________________________________
>
> From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf Of Paula
> Stuart
> Sent: Friday, July 15, 2005 5:44 PM
> To: RBG7-L Mailing List
> Subject: [RBG7-L] - Help Files Don't work
>
>
> Hi Razzak....
>
>    I downloaded the new help files, unzipped them to RBTI\RBG7
> directory as instructed.  Then I opened RBase and clicked on the help
> icon and it came up with the index list on the left of the screen and an
> internet page fault on the right with and ACTION CANCELLED page error
> fault.
>
>    Do I have to do something besides extracting the files to the
> correct directory?  I've never been sent to a web page when opening help
> files before (unless I specifically selected going to online help).
>
>    Help
>
> Paula Stuart
> Community Development Strategies
> 70 Summer Street
> Somerville, MA 02143
> 617-776-3367
> 617-776-4554 (Fax)
> 617-388-1331 (Cell)
> [EMAIL PROTECTED]
>
>
>
> -- 
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> Checked by AVG Anti-Virus.
> Version: 7.0.336 / Virus Database: 267.8.12/46 - Release Date:
> 11/07/2005
>
>
> -- 
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> Checked by AVG Anti-Virus.
> Version: 7.0.336 / Virus Database: 267.8.12/46 - Release Date:
> 11/07/2005
>
> 

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