Hey John, Echo all the sympathies etc from the great emo support and good advice group here. Here's what Riv can add--
We have an unofficial non-policy of mimizing the financial fixit or replacement pain for hard-luck cases, accidents. Let me repeat the unofficial part. We do it often as we hear and are able to. Thought on repair: almost always an option on a lugged steel bike, but most practical when you're on tour in the Seychelles. Seven or so times a year Riv riders wreck their bikes and want to know whether they're wrecked enuf to hav to fix. Our public answer is always super prudent---yes if it's a bent dropout, No if it's a bent fork, Yes if only one tube is wrinkled or minorly buckled but nit enuf to steepen the head tube angle; No if top AND down tube are buckled badly. Replacing both tubes often means rplacing the head tube too, and the whole shebang -- with new fancy paint--can cost $1,400. If WF built the frame, they'll beat those prices. Coordinate with us, ship to them and deal with them as directly as possible, and the price will be close to half what it is elsewhere--plus shipping, of course. They don't offer the same for toyo-built frames. Alternatively, we can offer (always unofficially) a sympathy price on a new frame. You send us the old one you box, your freight), and you get a new one cheap--whether it's the same model, an equivalent (Appaloosa, in this case), or another unequalent model--like a Roadeo, Clem, whatever. The point is, we understand your sitution and unofficiially try to help make it better. When our inventory is good, it's easier. This IS unofficial, but we'e done it several times in the past, when the stars are aligned, the customer is a typical nice-fantastic Riv-liker, and we're in a good mood and things don't get complicated by third-party input, friends or relatives or bikeshops speaking for you, and so on! Grant On Thursday, October 12, 2017 at 4:30:11 PM UTC-7, John G. wrote: > > Yesterday, at 5:30 in the morning, I collided head-on with another > cyclist. I was on a path along the Hudson river on the Jersey side, and the > guy had no lights. And I went over the bars. > > Thankfully, I'm all right, but my Atlantis is pretty messed up, and I'd > like to get the lists advice . The fork is badly bent, and my local shop > thinks that the Head tube maybe messed up. They're stripping it down and > sending it to Bilenky to see if it can be realigned. Do any of you think > that's a bad move? > > I don't want to think about how much worse it would've been if I had been > riding a carbon bike. I'm pretty bummed. The worst part is that the other > guy swore at me and threw my water bottle at me while I was lying on the > ground. Called me some names I won't repeat here, and rode off before I > was even able to get up. Sometimes I really hate riding around here. > > Anyway, be safe out there and hug your Rivendells tonight! > > -- You received this message because you are subscribed to the Google Groups "RBW Owners Bunch" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/rbw-owners-bunch. For more options, visit https://groups.google.com/d/optout.
