Hello William,

I had not seen the video prior to your posting. I totally agree that a one
day install of a complete battery back-up retro-fit is completely
unrealistic. Perhaps 4 to 7 days, depending on the complexity and size of
the retro-fit. Yes, one day might suffice to install and wire just the
TS-MPPT-600-TR, but creating a sub-panel, installing and wiring the
battery-based inverter and the battery bank will require significantly more
time.

I have spoken with our marketing department, and they will be addressing
this misrepresentation.

I believe all our printed literature for the TS-MPPT-600 is accurate and
does not contain any misrepresentations.

I am sorry for the unrealistic expectation that the video currently
creates. Unrealistic expectations are never good for the industry.

Respectfully,

Steve Bell

Technical Support
Morningstar Corporation
[email protected]
www.morningstarcorp.com



On Wed, Jun 3, 2015 at 9:03 AM, <[email protected]> wrote:

> Chris:
>
>
>
> The market Morningstar is going for is the customers with non-battery,
> grid-tie only inverters.  If you then add the Morningstar product and a
> whole lot of other items and a lot of labor, you can have battery backup.
> If you already have a complete GTBB system, such as you describe in your
> home, you cannot benefit from this product.
>
>
>
> I viewed the demo video and I find it disingenuous.  The block diagram
> presented shows a battery bank, a batter inverter and a critical loads
> sub-panel.  The verbal description they offer of this system and
> interconnection is: “some wiring.”  This is a vast understatement in most
> cases.  Adding a sub-panel and segregating loads is major surgery in a
> majority of homes, not to mention creating a safe storage container for
> batteries, interconnecting 600VDC PV feeders, AC Feeders, etc., etc.  To
> pre-bias the customer by saying such a project can be completed in one day
> makes it really hard to present a realistic bid for what can be a pretty
> significant project.  I liken this to the Tesla hoopla about how easy it is
> to screw a small box to your garage wall and you will have endless power
> without reliance on the grid.  It’s a lot of over-simplification to sell
> product, and a disservice to the installing community.
>
>
>
> I’d like to see a response from Morningstar on this point.
>
>
>
> William Miller
>
>
>
>
>
> *From:* RE-wrenches [mailto:[email protected]] *On
> Behalf Of *Chris Mason
> *Sent:* Wednesday, June 03, 2015 5:03 AM
> *To:* RE-wrenches
> *Subject:* Re: [RE-wrenches] Morningstar new battery backup , more
> comments and opinions
>
>
>
> I'm having trouble understanding the application for this product. I have
> the tristar 600V CC in my own home.
>
> If I want to have backup and also export to the grid, the Outback radian
> does that without the need to change anything over.  WHy would you want to
> have the Radian as a backup AND have a grid tied inverter, and have to
> change over a manual switch to provide power to the CC? What am I missing?
>
>
>
> On Tue, Jun 2, 2015 at 4:46 PM, Tom Lane <[email protected]> wrote:
>
> I would appreciate more opinions and comments on the new Morningstar
> Controller for Grid connected systems .  I developed a simple transfer
> switch back for this type of application back when Grid Connected systems
> were 48 volts . This seems like a great idea for high voltage Grid
> Connected System . Tom
>
>
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